ViewBoardSupport - ViewSonic Asia Pacific

What to do when: "Machine Code: 667406643860" shows up on my Viewboard after a reset?

This happens because vCast requires a license key to activate. Please ensure your Viewboard is connected to the internet to get “Registration OK” to show on screen to work.

How can I remotely control IFP to power on and off(standby)?

You can remotely control IFP with RS232 cable or Lan cable by ViewSonic vController. <Note> To power on via Lan may work by model wise and needs to set IFP standby mode to sleep. Please check specification and UG if it supports.

The Fluo Yellow colour that shows on IFP5550 is becoming a yellow greenish, how can I do?

You can set color temperature to Cold or drag the dot to right to adjust in Display setting. Please note when you set color temperature to Cold or drag the dot to right to adjust, the blue light also increase.

What to do as it shows a warning message “Program not activated, will exit in 30 minutes” when running vBoard?

vBoard will be activated automatically while Internet in connected. Please make sure your IFP display is well connected to Internet.

How to solve the issue of browser time out while accessing to any webpage with my IFP7550?

Please configure the networks firewall settings to grant pass-through authentication to IFP7550.

Is it possible to display the resolution at 800x600 on whole screen with the same image quailty?

To obtain better image quality, please set the resolution at least at 1920x1080.

What is the resolution of IFP7550 OSD menu?

The resolution of IFP7550 OSD menu is 1080P.

How to make sound output from external speaker bypass integrated speaker in IFP30/50 series?

Please connect an audio cable from the AUDIO OUT connector on the IFP30/50 to an external amplifier or active speaker with a power adapter.

How to prevent from annotate on ViewBoard Cast by mobile devices?

You can disable the “Touch and Annotate from Mobile” function in setting.

Can IFP7550 HDMI out show the annotation layer to second display?

Yes, the HDMI out on the IFP7550 will show the annotations on the second display.