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Why my MacBook with MacOS v10.11 can't get touch feedback from IFP7550?

It's a software limitation from MacOS. Please upgrade MacOS to v10.13 or later to solve the issue.

What default app can be displayed in the ViewBoard vLauncher?

Below apps will be displayed in the ViewBoard vLauncher with firmware date after Jan/2021.    

How can I lock the touch function on IFP5550/IFP6550/ IFP7550/IFP8650?

Applied model:   1. Americas: IFP**50 - Gen 1, IFP**50 - Gen 2, IFP**50 - Gen 3.  2. Asia Pacific & Africa: IFP**50, IFP**50-2, IFP**50-3. 3. Europe: IFP**50, IFP**50-2EP, IFP**50-3EP.   Please refer either method below:   1.You will need to set combination key to “ON” at Debug menuàOther Settingà Combination key.   Then the touch fun...

How can I adjust color temperature on IFP?

Applied model 1. Americas: IFP**50 - Gen 1, IFP**50 - Gen 2, IFP**50 - Gen 3, IFP**70 2. Asia Pacific & Africa: IFP**50, IFP**50-2, IFP**50-3, IFP**30, IFP**70 3. Europe: IFP**50, IFP**50-2EP, IFP**50-3EP, IFP**30, IFP**70     Due to Android limitation, color temperature is only adjustable in other source(HDMI/PC, etc), not in Embd player...

How can I reset IFP5550/IFP6550/IFP7550/IFP8650 screen lock password?

Applied model: 1. Americas: IFP**50 - Gen 1, IFP**50 - Gen 2, IFP**50 - Gen 3, IFP70. 2. Asia Pacific & Africa: IFP**50, IFP**50-2, IFP**50-3, IFP70. 3. Europe: IFP**50, IFP**50-2EP, IFP**50-3EP, IFP70. You can press remote control buttons : INPUT 0 2 1 4 quickly in sequence to restore the password to default.

How to control IFP via RS232/LAN?

1. Use a RS232 crossover adapter (except: IFP34 series, IFP52-1C series, IFP110) for RS232 control. 2. Make sure to set the communication settings below correctly  3. If you connect from PC, please make sure the com port is correctly chosen.         4. It's recommended to vController to control the Viewboard by RS232.     Please r...

How to install the WPS Office application in the Android module for IFP?

The Android operating system is an open-source platform that will allow you to install custom applications even when the Google Play store is not available. Follow the steps below to install the WPS Office application.  Important: By installing the WPS Office application you acknowledge the risk of installing a third-party application. ...

Unable to wake up Intel NUC when connected to an IFP50-2 series display

If you are experiencing difficulty waking up your Intel NUC computer while it is connected to the IFP50-2, please follow the steps below. Requirements: ● IFP50-2 Series Display ● Intel NUC (10th Gen) ● Intel NUC: Aptio V BIOS (Models after 2019) Instructions: 1. Power on the Intel NUC and tap F2 upon the boot splash screen. ...

What can I do if the Viewboard is lagging?

We suggest refer to one of below cleaning methods.   1. Use the Side Tool Bar to clean all current processes.      2. Use vSweeper to clear memory and unwanted files.     3. Power off the Viewboard, then power it back on to clear all unnecessary data and close any running procedures.     Note: Using Browser/Chromium to play 1080...

How can I modify NMP711 slot-in PC serial number in BIOS?

There is no tool to modify serial number in BIOS for NMP711.

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