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What is the Function of the "Music Mode" button on the M1 and M1+ Remote Control?

The button enables “Music Mode”, which allows users to keep playing music without projecting an image (i.e. like an MP3 player).

How do I watch Netflix on the M1 or M1+ with my mobile phone?

To watch videos on Netflix with the M1 or M1+, we suggest: For Wired Connections: NOTE: Please check the specifications of your device before buying any accessory mentioned below. If using a direct USB-C to USB-C cable, please make sure to review our USB-C Compatibility list to view the supported devices.   iOS Based Device: Con...

Why can't the M1 mini Power On or Auto Shutdown after charging?

    1. Using a power bank or a USB power adapter with DC output of 5V/2A is required via the Micro USB port for charging the M1 mini battery.   2. Charge the projector for 2 hours (5V/2A) before using it in battery mode for the first time.   Battery Usage Time Information     NOTE:  When the projector is in use, a 5V/2A power ada...

Why is Smart YouTube app not available on Aptoide app store?

Aptoide store removed Smart YouTube apk from their app store. We recommend you download and install SmartTube apk to play YouTube videos. https://smarttubenext.com/#Download_SmartTubeNext_APK_for_Android_Based_Smart_TVs Applicable models: M1MINI, M2, M2e,M1_G2, M1+_G2, M1MINIPLUS, X10-4k,X100-4K,X1000-4K

What ViewSonic projectors support audio in/out via Bluetooth?

As of April 2021, below is BT support model list.

What are the formats and maximum size do the USB and MicroSD reader on the LED projector support?

Please see the table below: Supported Size (Max. Size) NTFS Format FAT32 Format Read Write Read Write USB Memory Stick 256 GB V N/A V V USB HDD 2 TB V N/A V V Micro SD 256 GB V N/A V V Note: 1. Windows 10 built-in format tool only supports FAT32 format up to 32 GB. 2. Firmware upgrade only supports FAT32 format.

What to do if the image is too dim from the projector?

1.Please increase the Contrast and Brightness in OSD menu.   2.Check the light source level and make sure it’s on Full or Normal.   3.Turn off or reduce environmental luminance where the projector is in use.

Why a black border on the top/bottom or sides of the image from the projector?

Please check below:   1.Plesae refer to the user guide and adjust Aspect ratio with example below.   2. It could be the format of the movie since not all movies are formatted in 16:9. Some are formatted wider than 16:9 which will create black borders on the top and bottom of the screen.

How to solve “Out of range” when connecting PC/laptop to a projector?

Please refer to this FAQ.

How to download the latest drivers for my projector

Option 1: Download from the ViewSonic Website Go to http://www.viewsonic.com/us/downloads_section/ Enter the Product Name, Product series and model number. Select the driver based on the operating system of your computer. Once the file downloads, double-click to open and start the installation. If you select Save, double-click on the downl...

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