Skip to main content

Why is Netflix freezing after updating?

If Netflix is freezing after updating the application, please follow the steps below: Please make sure your Netflix application is downloaded from the ViewSonic application store. If a message appears in the Netflix application asking you to update, please press Cancel. If you have updated the Netflix application, please uninstall...

Why does the Netflix message "please make some updates" appear?

If Netflix message shows "Please make some updates", please follow the steps below:     Please make sure your Netflix application is downloaded from the ViewSonic application store. If a message appears in the Netflix application saying  "Please make some updates, To access all features,please update your browser, operating system, or d...

What is the Function of the "Music Mode" button on the M1 and M1+ Remote Control?

The button enables “Music Mode”, which allows users to keep playing music without projecting an image (i.e. like an MP3 player).

Why doesn't the "Auto Keystone" feature work on the M1 and M1+?

Ensure the Auto Keystone feature is “ON”  1. Go to Settings > Image Settings > Auto Keystone  2. Press < or > to select: ON: Automatically adjusts the Keystone number.  OFF: Manually adjusts the Keystone number.   Auto Keystone can be turned off by pressing the Up or Down buttons on the remote control. This will turn Auto K...

How do I watch Netflix on the M1 or M1+ with my mobile phone?

To watch videos on Netflix with the M1 or M1+, we suggest: For Wired Connections: NOTE: Please check the specifications of your device before buying any accessory mentioned below. If using a direct USB-C to USB-C cable, please make sure to review our USB-C Compatibility list to view the supported devices.   iOS Based Device: Con...

Why is Smart YouTube app not available on Aptoide app store?

Aptoide store removed Smart YouTube apk from their app store. We recommend you download and install SmartTube apk to play YouTube videos. https://smarttubenext.com/#Download_SmartTubeNext_APK_for_Android_Based_Smart_TVs Applicable models: M1MINI, M2, M2e,M1_G2, M1+_G2, M1MINIPLUS, X10-4k,X100-4K,X1000-4K

What ViewSonic projectors support audio in/out via Bluetooth?

As of April 2021, below is BT support model list.

LS921WU is not recognized nor controlled through the web browser by PJ-link

Applicable models: LS600W, PG707X, PG707W, PG706HD, PG706WU, LS831WU, LS750WU, LS850WU, LS860WU, LS920WU, LS921WU, PX728-4K, PX748-4K Please make sure the below webpage password is set in ViewSonic Network control first due to SB-327 law requirement.   1. Enter the IP address of the projector in the address bar of your browser and press E...

How to do Crestron E-control workaround due to Adobe Flash player not being supported?

Step 1  Download and install a Flash Player. “Download the Flash Player projector” from Adobe: https://www.adobe.com/support/flashplayer/debug_downloads.html Step 2 Input the URL of the Crestron interface in the Flash Player: http://[projector.ip]/CrestronUI.swf Where [projector.ip] is the ViewSonic projector’s IP address.

What are the formats and maximum size do the USB and MicroSD reader on the LED projector support?

Please see the table below: Supported Size (Max. Size) NTFS Format FAT32 Format Read Write Read Write USB Memory Stick 256 GB V N/A V V USB HDD 2 TB V N/A V V Micro SD 256 GB V N/A V V Note: 1. Windows 10 built-in format tool only supports FAT32 format up to 32 GB. 2. Firmware upgrade only supports FAT32 format.

Projector Support

General Questions Technical Documents vRemote Tips & Tricks

General InquiriesContact Us

Contact Us directly if you’re unable to get the answers and solutions for your ViewSonic products.