ViewBoardSupport - ViewSonic Australia

How to install the WPS Office application in the Android module for IFP?

The Android operating system is an open-source platform that will allow you to install custom applications even when the Google Play store is not available. Follow the steps below to install the WPS Office application. Important: By installing the WPS Office application you acknowledge the risk of installing a third-party application. ...

Why does my IFP HDMI OUT only display the onboard Android system and not the input source I am currently connecting to the IFP?

Issue: When I connect an HDMI input source to my IFP and then connect an external monitor via HDMI out, the external monitor only displays the IFP's Android interface instead of the HDMI input source. Solution: To resolve this issue, follow these steps: Using your IFP's remote control, press the Input button and then press 991 to acc...

Unable to wake up Intel NUC when connected to an IFP50-2 series display

If you are experiencing difficulty waking up your Intel NUC computer while it is connected to the IFP50-2, please follow the steps below. Requirements: ● IFP50-2 Series Display ● Intel NUC (10th Gen) ● Intel NUC: Aptio V BIOS (Models after 2019) Instructions: 1. Power on the Intel NUC and tap F2 upon the boot splash screen. ...

What can I do if the Viewboard is lagging?

We suggest refer to one of below cleaning methods. 1. Use the Side Tool Bar to clean all current processes. 2. Use vSweeper to clear memory and unwanted files. 3. Power off the Viewboard, then power it back on to clear all unnecessary data and close any running procedures. Note: Using Browser/Chromium to play 1080...

How can I modify NMP711 slot-in PC serial number in BIOS？

There is no tool to modify serial number in BIOS for NMP711.

Can I use my Chromebook to cast to the ViewBoard screen?

Yes. Install the vCastSender Chrome Extension from the Chrome Web Store to wirelessly cast your screen to the ViewBoard. Steps: Install Extension: Open the Chrome browser, go to the Chrome Web Store, and search for and install the [vCastSender] extension. Network Connection: Ensure both your Chromebook and ViewBoard are connected to t...

Why is there a lag or slow touch response on the ViewBoard?

Touch lag on the native Android system is often caused by high RAM usage. Clearing background apps or using the built-in cleaning tool can restore responsiveness. Steps: One-Tap Memory Clear: Tap the [Sidebar Menu] on either side of the screen. Select the [Task Manager / Recent Apps] icon. Tap [Clear All] to release background ...

What is the maximum USB cable length for ViewBoard Touch connection?

USB standards have strict physical signal limits. USB 2.0 has a maximum recommended length of 5 meters, while USB 3.0/3.2 is restricted to 2-3 meters. Exceeding these limits causes touch lag, disconnects, or device recognition failure. Technical Specifications: USB Version Data Rate Max Recommended Length Typical Usage USB 2.0 480 Mbp...

What USB WiFi dongle/adapter is supported on IFP series?

See below the list of compatibale Wifi dongles for the IFP series. Models Supported Wi-Fi dongle IFP4320 VSB050 LB-WIFI-001 IFP30 VSB050 LB-WIFI-001 IFP32 / IFP32-2 VSB050 VB-WIFI-002 VB-WIFI-004 TP Link TL-WN725N IFP33 VSB050 VB-WIFI-...

IFP105S - Why Is My OPS showing no Signal After the Firmware Update?

IFP105S - No signal With the latest firmware version 20240429, the OPS EDID is set to 5K by default. This setting may cause a "No Signal" issue after the firmware update when using the VPC25 or other OPS. To resolve this issue, we have added a switch in the Android settings that allows the EDID to be set to 4K to solve the No signal....