Direct View LED DisplaySupport

What is a "Customer Maintenance Notice" for dvLED displays?

Answer: The Customer Maintenance Notice is a document that should be explained to the customer on-site, immediately after dvLED installation (during or after software setup). The document contains crucial information regarding proper usage and maintenance critical to effectively extending the life cycle of the product. Note: Full documen...

What are the power source requirement for DVLED?

Power Receptacle Type L5-30P, EU, UK, AU, CN (may vary depending on region. double check power supply compatibility) Power Input Voltage Range 100-240 V ~ 50/60Hz Input Current 30A max @110V; 15A max@220V Leakage Current <0.25mA@240VAC Power Outlet quantity 1 (for 108", 135", 163"), 2 (for 216") *Recommended use on a singl...

How do I lock the remote control for my DVLED Display?

Solution To lock/unlock the infrared remote control, enter 1,1,6,9 on the remote control and press OK. To lock/unlock the remote control keypad, enter 1,1,6,8 on the remote control and press OK. Recommended Links "What are the remote's button functions for the DVLED display?" "Why is the DVLED Display remote control having troubl...

What is the installation process of the DVLED Display?

The DVLED installation process has multiple steps and the guidelines are given to those who wish to receive training. Installation should be done by personnel who have received training. Please refer to the installation video for a brief installation demonstration. Please contact your regional office for DVLED training-related questions. ...

Should DVLED installation be done with Power On or Power Off?

Answer: DVLED displays can only be powered on when the System Control Box has been installed. The LED Modules are to be installed after. However, when installing the LED Modules, it is recommended to install with the power turned on, in order to assess display issues. It's better to replace as you go, since finding an issue after many tiles...

What is a Transfer Board on a DVLED Display?

The Transfer Board (also known as a Transfer Card) is an internal component that facilitates signal connections between LED modules and the cabinet. Note: Current models have largely transitioned to "3-in-1 Boards." This article is for legacy product maintenance and technical reference only. Key Functions: Signal Supplementing: Routes ...

What is "Dehumidification" service for dvLED displays?

The Dehumidification service (or Dehumidification process) can be used to protect the LED module(s) by displaying a dark screen and gradually transitioning to a lighter screen. The concept is to gradually remove humidity by slowly heating up the circuitry - since a lighter colored screen uses more power than a darker colored screen. The total p...

What questions do I need to consider before installing my DVLED Display?

To ensure a seamless installation, a comprehensive assessment of the mounting location, structural integrity, power supply, and site logistics is mandatory. Steps and Checklist: Installation Environment Define the exact mounting location and ensure there is ample room for equipment (e.g., tools, ladders, scaffolding). Power and C...

What tools are required for a dvLED Display installation?

Proper tools are essential for precise alignment and preventing electronic damage. The list includes measurement instruments, power tools, and mandatory ESD protection. Steps: Prepare tools according to the following categories: Measurement & Alignment Self-leveling laser level. Stud sensor/finder (multi-depth/material). 4-vial...

What are the differences between TFT LCD and Direct View LED (dvLED)?

The core difference lies in the light source: TFT LCD uses a backlight filtered through liquid crystals, whereas dvLED features self-emissive pixels that turn on/off individually for superior contrast and efficiency. Comparison Highlights: Light Emission: TFT LCD requires a constant backlight, while dvLED is self-emissive, meaning each...