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How to do when the message on my IFP5550/IFP6550/IFP7550/IFP8650, "The device has been locked, please use the U disk to unlock"?

1. Americas: IFP**50 - Gen 1, IFP**50 - Gen 2, IFP**50 - Gen 3.  2. Asia Pacific & Africa: IFP**50, IFP**50-2, IFP**50-3. 3. Europe: IFP**50, IFP**50-2EP, IFP**50-3EP. Please refer below steps to unlock: 1. Prepare a FAT32 formatted USB drive. 2. Unzip Unlock.zip attached and copy to the USB drive root directory. 3. Insert the USB to I...

How to install custom apps in the Android module for IFP50 series displays?

Please follow below instructions to add apps:   The Android operating system is an open source platform that will allow you to install custom applications even when the Google Play store is not available. Follow the steps to begin installing custom applications.      1. Downloading the Application  a. Download the application (.apk) file ...

Is it possible to have the slot-in pc power remains on while IFP screen’s off?

If you want slot-in pc stay powered on, short press the power button on the front panel or remote control to manually turn off the screen(backlight).

What can I do if the Viewboard is lagging?

We suggest refer to one of below cleaning methods.   1. Use the Side Tool Bar to clean all current processes.      2. Use vSweeper to clear memory and unwanted files.     3. Power off the Viewboard, then power it back on to clear all unnecessary data and close any running procedures.     Note: Using Browser/Chromium to play 1080...

What is the USB Type-C specification and video streaming compatible device by IFP6570 and IFP8670?

ViewSonic’s IFP6570 and IFP8670 USB Type-C port supports the below specifications: 1. DP alt mode: supported with DP1.4 (4K@60hz) 2. Power delivery specification: 60W (5V3A、9V3A、12V3A、15V3A、20V3A) 3. USB data transfer rate specification: USB 2.0 (480 Mbps) Note: USB Type-C refers to the connector type, not the capability of...

How can I remotely control IFP to power on and off(standby)?

You can remotely control IFP with RS232 cable or Lan cable by ViewSonic vController.   <Note> To power on via Lan may work by model wise and needs to set IFP standby mode to sleep. Please check specification and UG if it supports.

What to do if IFP50 sleep option is grey out?

Applied model 1. Americas: IFP**50 - Gen 1, IFP**50 - Gen 2, IFP 9850-3 2. Asia Pacific & Africa: IFP**50, IFP**50-2, IFP 9850-3 3. Europe: IFP**50, IFP**50-2EP,. IFP 9850-3 EP Please update IFP to the latest FW version via OTA or by USB file from ViewSonic website. Then you can select sleep without key file.

How can I replace the IFP50 series’ boot up image and animation?

Please find the instructions and requirements in the attached PDF. File URL:https://support.viewsonic.com/helpdesk/attachments/33039346408

How do I wake up my IFP50 series in standby mode?

IFP50 has a feature of “Wake on active source” to wake up from standby mode when there is an external HDMI/VGA signal input.   Supported input sources:   1.IFP50-1/Gen 1 and 50-2/Gen 2/50-2 EP: HDMI and VGA 2.IFP50-3/Gen 3: HDMI.

What to do if ViewBoard 2.1 shows “Trial” status?

ViewBoard 2.1 will automatically be activated when PC/laptop connects to IFP50/70 with an USB touch cable or please purchase a key to get it activated permanently.

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