LED MonitorSupport - ViewSonic Belgium

Should I install Windows 10 drivers for my monitor?

ViewSonic plug and play monitors do not require a proprietary Windows 10 driver to be installed. Instead, Windows 10 will automatically read the EDID information stored in the monitor and install Generic PNP Monitor drivers to enable its full resolution capabilities. The only difference is you will see monitor model name in Device Manag...

How to solve the overscan problem with my monitor?

If the image does not fill the screen of the monitor or if it looks like the image is slightly too big for the monitor, try below suggestion. 1.Adjust setting on the PC/laptop: (1)Set native resolution of monitor in your PC/laptop's Display settings. (2)Change Scaling in Display settings. Use the graphic card software to change ...

What to do when the screen image is pixelated or blurry?

Blurry images are typically caused by an incorrect resolution or scaling setting. Ensure your computer is set to the monitor's Native Resolution. Troubleshooting Steps: Set to Native Resolution: Windows: Right-click desktop > [Display settings] > [Display resolution]. Choose the one labeled (Recommended). macOS: Go to [System Sett...

How to set power lock and menu lock?

On some monitors, there is a power button lock that locks the power and power button in the ON position. There is also a menu lock feature which can lock and unlock the OSD (On-Screen Display) Menu. Power Lock: To lock the Power Button press and hold both the [1] button and the down arrow button for 10 seconds. OSD Lock: ...

Why is there touch response randomly on my TD2220/TD2421 even nobody touches the screen?

These models are optical touch monitors which use two CMOS cameras (optical sensors) placed in the corners at the top of the screen as well as three reflectors (light strips). These cameras are used to look across the entire touch surface for touch events. When an object touches the screen, it blocks some of the light being received by the se...

How to set Landscape and Portrait mode on your monitor?

Change the orientation in your OS Display Settings and ensure your stand supports physical rotation. Use vDisplay Manager for automatic switching. 1. Physical Adjustment: Tilt the screen back and raise the stand to its maximum height before rotating 90 degrees clockwise. 2. Windows 10/11 Setup: Right-click on the desktop and select [Di...

What to do if there is flickering image with my monitor?

Check the monitor: Please do memory recall. Please refer to this FAQ Check device setting: Please check and set to recommended refresh rate. You can refer to this video. https://www.youtube.com/watch?v=sAkbjPiLNcE If possible, please connect monitor to another device with different input. If above doesn’t help, please contact ViewSo...

What to do when there is no display on my monitor?

Check the power LED first. If the LED is on but there's no image, the issue is likely related to the input signal or cable connection rather than power. Troubleshooting Steps: 1. Check the Power LED Status LED is OFF: Ensure the power cable is firmly seated and the physical power switch (if available) is turned on. Try a different wall out...

What is "Black stabilization" and which level should I choose?

This setting is to provide better picture performance if user’s screen are mostly dark scenes. If no special needs(ex: playing shooting games in dark scenes), it is suggested to turn off.

How to restore the monitor to factory default settings?

Use the "Memory Recall" or "All Reset" option within the monitor's OSD menu to revert all adjustments to their original state. Open the OSD Main Menu: Front Buttons: Press the button labeled [1] or [Menu]. Rear/Side Buttons: Press the designated menu button (refer to the icons on the bezel). Joystick Control: Press the center of...