ViewBoard支持服务 - ViewSonic China

Do you have mobile carts I can use for moving the ViewBoard Interactive Display around?

ViewSonic offers two types of mobile carts to choose from. One is a Trolley Cart (VB-STND-001) and the other is a motorized cart (LB-STND-005-3). Please visit the product page of the mobile carts on our website for more information regarding maximum weight and features.

Can I install IFP7550 by Daisy Chain?

Yes, IFP7550 integrated a HDMI output port which is capable of being installed by Daisy Chain. For more details, please refer to the User Guide.

Is there any recommended slot-in PC which can support vPro and TPM?

VPC14-WP-x and VPC12-WP-x can support both Intel® vPro and TPM 2.0.

What to do with black image when playing YouTube videos by Chromium?

Black image means that the specific video format isn't supported by Chromium. You can play such videos by integrated Browser in Embedded Player.

Is it possible to automatically sign out Gmail account when closing Chromium?

No, it's necessary to click "Account" icon to sign out Gmail.

Can IFP7550 play 4K2K content?

Yes, IFP7550 can play 4K2K content.

Why my MacBook with MacOS v10.11 can't get touch feedback from IFP7550?

It's a software limitation from MacOS. Please upgrade MacOS to v10.13 or later to solve the issue.

How to prevent from annotate on ViewBoard Cast by mobile devices?

You can disable the “Touch and Annotate from Mobile” function in setting.

Can IFP7550 HDMI out show the annotation layer to second display?

Yes, the HDMI out on the IFP7550 will show the annotations on the second display.

Where do I find IFP50/30/70 series touch driver for Mac?

Please download the touch driver for Mac in below link or visit the product page on our website. IFP 50-1/50 Gen 1: Download IFP 30: Download IFP 50-2/50-2 EP/50 Gen2/50-3/50-3A/50-3B/50-3 Gen 3/70: Download