LED Monitor支持服务 - ViewSonic China

Why my ViewSplit template is not being centered properly?

If you run into the templates not being centered properly, please follow the below steps: 1. Right click on the desktop icon of ViewSplit and Select “Properties”. 2.When the properties window pops up select the tab “Compatibility”. 3. Select “Change high DPI settings”. 4.Check the “Program DPI” box and the drop down “I op...

Why can’t I run ViewSplit when connected to ViewSonic monitor?

Your ViewSonic monitor must be set to the Main display. To verify this please follow the steps below: 1. Right click on your desktop and select “Display Settings”. 2. Click on the display number at the top that you want to make the main display and check the “Make this my main display box” under Multiple displays. 3. If th...

Is XG2401/XG2402/XG2701/XG3202-C compatible with the resolution 1920x1080@144Hz connected in HDMI?

ViewSonic XG2401/XG2402/XG2701/XG3202-C can support the resolution 1920x1080@144Hz in HDMI. However, to enable 1920x1080@144Hz, there'll be some requirements except for the monitor. 1. Graphics card/Laptop: Must support HDMI 1.4 output with 340MHz pixel clock or HDMI 2.0 output capability. 2. HDMI cable: It's suggested to connect...

What is the function of power indicator in OSD menu on my monitor?

This is an indicator about power consumption ratio which is affected by some OSD settings change, ex. ECO mode and Brightness. Here's a matrix table about ECO mode and power consumption ratio. ECO mode Power consumption ratio Standard 100% Optimize 85% Conserve 70%

How to set a Monitor Webcam as the Primary Camera on macOS?

1. Connect the USB cable to the monitors USB Type B port on the back of the monitor and attach the other end of the cable to an available USB port on the computer. Allow 10-15 seconds for the computer to recognize the external webcam. Please do remember to connect the video signal cable between monitor and computer. NOTE: This method will ...

Why sharpness setting in OSD menu is grey out on my XG2702 and VA2719-2K-SMHD?

When resolution is set in native resolution (1:1), both Sharpness and Overscan option in OSD will be grey out.

How to install the base on VX2476/VX2776/VX3276 series monitors?

You can refer to this video. 1. Lay the monitor unit face down on a flat surface, using the soft bag received or a soft material to avoid damaging the screen. 2. Insert and align the Neck of the stand (Do NOT attach the base to the neck) into the stand slot on the display. 3. Firmly push the neck into the slot while securing t...

Can I turn on 1ms MPRT and FreeSync at the same time?

MPRT and FreeSync are incompatible with each other because: MPRT will KEEP the refresh rate at a high and constant point. FreeSync will CHANGE the refresh rate continuously in a range between the minimum and maximum rate of the monitor. Therefore, all ViewSonic monitors that have MPRT(1ms) and FreeSync are not able to have both functio...

Should I install MacOS drivers for my monitor?

MacOS does not require monitor drivers when using a ViewSonic monitor. The MacOS will automatically read the EDID information stored in the monitor and use the system information/profiler utility to detect the monitor’s specifications and capabilities. If you can not get native resolution or refresh rate on the monitor: Please check if ...

How to set proper Response Time with Viewsonic monitors?

Response time option can be selected under different View Mode. Viewmode => Standard => Response time => Standard / Advanced / Ultra fast Viewmode => Game => Response time => Standard / Advanced / Ultra fast In both cases, while selecting the “Advanced” or even “Ultra fast”, it brings a very strong ghosting effect and blurry while scro...