What devices can I manage with ViewSonic Manager?

Applies to: ViewSonic Manager supported devices; capability matrix ViewSonic Manager supports a range of ViewSonic display devices, including ViewBoards (IFP), CDE interactive displays, ViewBoard Box units, and select LED displays. Exact feature support still varies by model, so always confirm the specifics on the Manager device capability cha...

How do I add devices to ViewSonic Manager?

Applies to: ViewSonic Manager; enrolled devices You add a device to ViewSonic Manager by enrolling it through the web console, using either a 6-digit PIN, the device's serial number, a QR code scanned with the myViewBoard Companion app, or a batch xlsx import for multiple devices at once. Once enrollment finishes, the device appears in your De...

How do I add devices by PIN, serial number, QR code, or batch import?

Applies to: ViewSonic Manager; device enrollment ViewSonic Manager supports four ways to enroll a device: a 6-digit PIN read from the device, the device's serial number, a QR code scanned through the myViewBoard Companion app, or a batch xlsx file for adding many devices at once. Which method you use depends mainly on whether you are physicall...

How do I organize devices into groups in ViewSonic Manager?

Applies to: ViewSonic Manager groups You can organize enrolled devices into groups in ViewSonic Manager so you can send commands to multiple devices at once instead of one at a time. Groups are created and managed from the Devices page, and devices can be added to a group during enrollment or afterward from the Device list. Before you begin ...

How do I find, filter, and check devices in Manager?

Applies to: ViewSonic Manager Devices page; v3.77 filters The Devices page in ViewSonic Manager lets you search for devices by name, model, serial number, or asset tag, filter the list by group, and customize which columns appear on the table. Recent Manager releases have continued to expand column and filter options, including Model and Statu...

What device information can I see in ViewSonic Manager?

Applies to: ViewSonic Manager Devices page Clicking a device's row on the Devices page opens the Device Info panel, which shows technical specifications such as model, serial number, firmware version, and online status, along with the device's location, system usage, and installed apps. You can also export the full Device list, including this ...

How do I check which Manager features are supported by my device?

Applies to: Manager device capability chart Use the Manager device capability chart to check which Manager and Manager Advanced features a specific device model supports. Select your model in the chart to see, feature by feature, whether it is supported, remotely manageable, or not supported at all. Keep in mind that device capability and your...

How do I register a replacement display in ViewSonic Manager?

Applies to: ViewSonic Manager device enrollment A replacement display is registered the same way as any new device: enroll it in ViewSonic Manager using a PIN, serial number, QR code, or batch import. There is no separate "replace" workflow. If the old device is still listed in your Device list, remove it so you do not end up managing a displa...