Commercial Display支持服务

ViewSonic CDE30 Series Power Save Modes: Which Mode Should I Use?

ViewSonic CDE30 Series power save modes: Which mode should i use? There are four Power Save modes to choose from and knowing which one to use depends on the application. For this scenario we will cover digital signage, information and monitoring systems and meeting rooms where always-on, wake up on active signal and fast boot time is a must...

What USB WiFi dongle/adapter will work with commercial displays, the CDM, CDE, EP series?

Model Name CDM series CDE10 series CDE20 series EP5540/T EP5542/T Supported WiFi Dongle Built-in WiFi module LB-WiFi-001 LB-WiFi-001 TL-WN725N TL-WN725N TL-WN725N TL-WN725N VSB050 VSB050 VB-WIFI-001 Note: 1. WPA stands for Wi-Fi Protected Access. 2. All WiFi modules and dongles only support W...

How to Disable the Android System on the CDE20 Series.

1. On the Remote Control press INPUT 9 9 1 to enter factory mode. 2. Select Other Setting in the DEBUG MENU. 3. Select Boot Mode. 4. A dialog box will pop up. Select – Disable Embedded OS. 5. Press OK on the Remote Control and the system will reboot.

How to upgrade the firmware on Stand type EPoster, EP5520/EP5520T, EP5540/EP5540T, EP5542/EP5542T?

1. Format the USB disk as FAT32. 2. Unzip the “MstarUpgrade_848.zip” and then copy the .bin file to the USB disk (FAT32) in the root directory. 3. In Android mode, press the Source menu button, then press INPUT 9 9 1 to open the Service Menu. 4. Select "Firmware Update" and press OK. 5. Select "Upgrade Main" and press OK. ...

How to find MAC address of EP5520/EP5520T/ EP5540 /EP5540T?

MAC address is available on a label outside the carton as below. If carton is not available, check it under Android system with details below. 1. Press HOME on RC and select Settings 2. Select Network 3. Select Ethernet 4. MAC address listed as below

How can I fix EP5520T into floor?

Please refer the attachment. Attachment URL:https://support.viewsonic.com/helpdesk/attachments/33010268005

How to disable vSignage SW in EP5520 /EP5520T/ EP5540/ EP5540T?

Please press the "MENU" button on the remote controller to enter the setting page and then set "vSigange" to “OFF”. .

How many touch points can I get from a multi-touch display on CDE models with touch?

Please refer to below table: OS/Model/touch points CDE**61T CDE8452T Win 7 (except Starter and Home Basic) Win 8/8.1/10 20 points touch 10 points writing 10 points touch 5 points writing Linux (Kernel >=2.6.32 by patch) (Kernel >=3.5) 20 points touch 10 points writing 10 points touch 5 points writing An...

How can I add my city in Weather widget in Signage Manager software?

You can refer to below link, enter the country, find the city name. http://www.worldweatheronline.com/country.aspx Then enter it directly.

How to install Signage Manager License with CDM4900R/ CDM4300R/ CDM5500R/ CDM5500T?

1. Download the attached license file. 2. Select the correct Time Zone. 3. Please follow the below procedures to install the Signage Manager license: license URL:https://support.viewsonic.com/helpdesk/attachments/33040907670