Projector支持服务 - ViewSonic China

How to clean the projector lens

To clean the projector lens, do the following: Use a canister of compressed air to remove dust. If the lens is still not clean, use lens-cleaning paper or moisten a soft cloth with lens cleaner and gently wipe the surface. CAUTION: Never rub the lens with abrasive materials

How to Install the PS750 Series All-in-One Interactive Projector?

Install the wall mount using the template, mount the projector for alignment, and set up the Laser Curtain module for interactive touch capabilities. Step-by-Step Instructions: Wall Layout: Use the included [Installation Template] to mark the drilling holes on the wall. Ensure the center line matches your projection surface's center. ...

What is the duration of Security Update Support for ViewSonic Consumer Projectors?

ViewSonic will offer security update support to the following consumer projector products in compliance with the UK’s Consumer Connectable Product Security Regime and the Australian Cyber Security Act 2024 until the dates specified below. Product End of Support PX749-4K/ VS19349/ CPB414K/ HC4K41/ T4K41/ K414K/ V414K/ PX749-4KE/ PX74...

What devices support USB Type C video streaming on M1, M1+, M2 and X10-4K?

The USB Type-C port on your device must support DP Alt mode (DisplayPort Alternative Mode on USB-C). USB Type-C refers to the connector type, not the capability of the port itself, and please note that not all USB Type-C ports support video output (Video over USB Type-C). USB Type-C ports with any of the following symbols nearby will be...

Why am I unable to do wireless casting from my laptop via PJ-WPD-700?

For wireless casting via PJ-WPD-700, it's necessary to connect to an USB-C port of laptop/desktop which supports DP Alt mode (DisplayPort Alternative Mode on USB-C). USB Type C refers to the connector type, but not the capability of the port itself. Also, not all USB Type C ports support video output (Video over USB Type C). USB-C ports...

How to wirelessly mirror mobile phone/tablet screen to a smart projector?

Please follow below steps: Connect your device and projector to the same Wi-Fi network. 2. On projector, go to Home > Screen Mirroring, there is projector's device name shown at the upper right location. (e.g. "ViewSonic PJ-XXXX") 3.On your phone/tablet, do the following: iOS: Access...

How to calibrate Auto Focus on M2e if the auto focus is not clear ?

The perception of clarity can differ from person to person if the result of auto-focusing is not up to the level of clarity that you wish it to achieve you could also try out manual focusing by following the instruction below: 1. Focus sensor design behavior Focus sensor in M2e is designed to trigger manual focus control center...

Android mobile phones are unable to mirror cast via Google Home App.

Recently we've noticed an incompatibility issue between some ViewSonic smart projectors and Google Home App with the latest update. Some users might not see ViewSonic projectors on the device list when trying to mirror cast their Android mobile phone to ViewSonic projectors via Google Home App. We are aware of this issue and currently workin...

Why is Netflix freezing after updating?

If Netflix is freezing after updating the application, please follow the steps below: Please make sure your Netflix application is downloaded from the ViewSonic application store. If a message appears in the Netflix application asking you to update, please press Cancel. If you have updated the Netflix application, please uninstall...

Why does the Netflix message "please make some updates" appear?

If Netflix message shows "Please make some updates", please follow the steps below: Please make sure your Netflix application is downloaded from the ViewSonic application store. If a message appears in the Netflix application saying "Please make some updates, To access all features,please update your browser, operating system, or d...