Direct View LED Display支持服务

What are the Flight Case dimensions and weight for my dvLED Display?

Flight case dimensions and weight will vary by model. Please refer to the table below for Flight Case dimensions and weight by dvLED product: LD108-121 LD135-151 LD163-181 LD216-251 Dimensions (W x D x H) 58” x 27” x 34” (1470 x 850 x 680 mm) 71” x 30” x 34” (1800 x 850 x 745 mm) 83” x 32” x 34” (2100 x 850 x ...

What is a "Customer Maintenance Notice" for dvLED displays?

Answer: The Customer Maintenance Notice is a document that should be explained to the customer on-site, immediately after dvLED installation (during or after software setup). The document contains crucial information regarding proper usage and maintenance critical to effectively extending the life cycle of the product. Note: Full documen...

What is the Installer Certification Program for DVLED displays?

Answer: Installer Certification Program is a training for installers, resellers, or other technical personnel to build skills and knowledge for confident and repeatable service and quality of installation for Direct View LED Displays. The program consists of Theory (Lesson 1 Working Principles, Lesson 2 Easy Installation, Lesson 3 Ease of Troub...

Do ViewSonic DVLED displays support anti-blue light?

Answer: DVLED displays do not support anti-blue light at this time.

How does pixel pitch relate to viewing distance?

The choice of pixel pitch is related to the viewing distance. A suitable specification should be chosen for the intended use. Smaller screen size: shorter viewing distance required. Larger screen size: longer viewing distance required. A larger pixel pitch for a screen at a greater distance can achieve the same visual effect as a screen...

How does ViewSonic select LED pixels for DVLED to ensure color uniformity?

Answer: ViewSonic selects LED pixels with similar wavelengths to produce the Direct View LED display. This results in a uniform color in a perfect color presentation.

How does ViewSonic ensure brightness uniformity for the LED pixels on a DVLED display?

Answer: The brightness of each LED is calibrated using a calibration software to attain brightness uniformity on the DVLED display. When LEDs from the factory are not calibrated, the brightness will be different across the display. A brightness calibration is recommended if there are differing levels of brightness.

Why do some DVLED products have Copper wires or Gold wires as the bonding wire? What's the difference?

Answer: Gold (Au) is used in mid- to high-end products as the bonding wire. Copper (Cu) is often used in mass-marketed products as the bonding wire. Products using Gold have a higher and more consistent product quality. Heat also dissipates less, making it more energy efficient (~10%). Since it has more stable physical properties, it relativel...

What is a partitional power-on protection, and why is this design used for dvLED?

Electrical appliances at the moment of startup have a much higher current and power draw than normal operation. Since dvLED products are composed of many LED modules and if they are all turned on at the same time, a sudden increase in power draw may occur resulting in electrical wear and tear. Solution To ensure the electrical ...

How do I adjust LED module edge brightness on my DVLED Display?

When you find that the edge brightness of the LED module is different from that of the adjacent modules, the following procedure below can be followed in order to resolve the problem: Solution Step 1: Use the USB B-to-A cable and HDMI cable to connect the display to the computer, and switch the display's input source to HDMI. Step 2...