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Can I install IFP7550 by Daisy Chain?

Yes, IFP7550 integrated a HDMI output port which is capable of being installed by Daisy Chain. For more details, please refer to the User Guide.

Why my MacBook with MacOS v10.11 can't get touch feedback from IFP7550?

It's a software limitation from MacOS. Please upgrade MacOS to v10.13 or later to solve the issue.

What default app can be displayed in the ViewBoard vLauncher?

Below apps will be displayed in the ViewBoard vLauncher with firmware date after Jan/2021.    

How can I lock the touch function on IFP5550/IFP6550/ IFP7550/IFP8650?

Applied model:   1. Americas: IFP**50 - Gen 1, IFP**50 - Gen 2, IFP**50 - Gen 3.  2. Asia Pacific & Africa: IFP**50, IFP**50-2, IFP**50-3. 3. Europe: IFP**50, IFP**50-2EP, IFP**50-3EP.   Please refer either method below:   1.You will need to set combination key to “ON” at Debug menuàOther Settingà Combination key.   Then the touch fun...

How can I adjust color temperature on IFP?

Applied model 1. Americas: IFP**50 - Gen 1, IFP**50 - Gen 2, IFP**50 - Gen 3, IFP**70 2. Asia Pacific & Africa: IFP**50, IFP**50-2, IFP**50-3, IFP**30, IFP**70 3. Europe: IFP**50, IFP**50-2EP, IFP**50-3EP, IFP**30, IFP**70     Due to Android limitation, color temperature is only adjustable in other source(HDMI/PC, etc), not in Embd player...

How can I reset IFP5550/IFP6550/IFP7550/IFP8650 screen lock password?

Applied model: 1. Americas: IFP**50 - Gen 1, IFP**50 - Gen 2, IFP**50 - Gen 3, IFP70. 2. Asia Pacific & Africa: IFP**50, IFP**50-2, IFP**50-3, IFP70. 3. Europe: IFP**50, IFP**50-2EP, IFP**50-3EP, IFP70. You can press remote control buttons : INPUT 0 2 1 4 quickly in sequence to restore the password to default.

How to control IFP via RS232/LAN?

1. Use a RS232 crossover adapter (except: IFP34 series, IFP52-1C series, IFP110) for RS232 control. 2. Make sure to set the communication settings below correctly  3. If you connect from PC, please make sure the com port is correctly chosen.         4. It's recommended to vController to control the Viewboard by RS232.     Please r...

How to install the WPS Office application in the Android module for IFP?

The Android operating system is an open-source platform that will allow you to install custom applications even when the Google Play store is not available. Follow the steps below to install the WPS Office application.  Important: By installing the WPS Office application you acknowledge the risk of installing a third-party application. ...

What are the ViewBoard Network Requirements?

Please refer to the attached PDF. URL:https://support.viewsonic.com/helpdesk/attachments/33046905099

Why does my IFP HDMI OUT only display the onboard Android system and not the input source I am currently connecting to the IFP?

Issue: When I connect an HDMI input source to my IFP and then connect an external monitor via HDMI out, the external monitor only displays the IFP's Android interface instead of the HDMI input source. Solution: To resolve this issue, follow these steps: Using your IFP's remote control, press the Input button and then press 991 to acc...

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