ViewBoard支持服务 - ViewSonic China

How to Choose HDMI Cables for Long-Distance Connections?

For distances exceeding 5 meters (15ft), it is highly recommended to use Active HDMI, Fiber Optic HDMI (AOC), or HDMI Premium Certified cables to prevent signal loss. Selection Guide by Distance: 0 – 5 meters (Standard): High-quality passive HDMI cables are sufficient. 5 – 10 meters (Mid-range): HDMI Premium Certified cables are rec...

What should I do if my MacBook cannot find the ViewBoard via AirPlay?

Ensure both devices are on the same Wi-Fi network and verify that mDNS is enabled on your router. Step-by-Step Instructions: Verify Network: Ensure the MacBook and ViewBoard are connected to the exact same SSID. Enable AirPlay Receiver: Open the vCastReceiver app on your ViewBoard. Go to [Settings] and ensure the AirPlay toggle...

Does Windows 10 Miracast support "Broadcast" function? How to sync screens across multiple ViewBoards?

No, Miracast itself does not support broadcasting. To project your laptop screen to multiple ViewBoards simultaneously, please use the AirSync "Group" feature or ViewSonic Manager. Solutions: AirSync Grouping: Launch AirSync on the primary ViewBoard. Use the "Group Connect" mode to include other ViewBoards on the same local networ...

Is a PIN code required for Windows 10 Miracast projection to the ViewBoard?

No PIN code is required. However, for security purposes, a connection request will appear on the ViewBoard, and you must manually click "Allow" to establish the connection. Step-by-Step Instructions: Initiate Connection: Press [Win] + [K] on your Windows laptop and select the ViewBoard device. Security Notification: A connection reque...

How to Enable "Touch Back" Control during Windows 10 Wireless Projection?

When projecting wirelessly to a ViewBoard via the Windows 10 "Connect" feature, check the "Allow input" option to enable touch control from the display back to your laptop. Step-by-Step Instructions: Open Connect Menu: On your Windows 10 laptop, press the shortcut keys [Win] + [K]. Select Device: From the list on the right, click on y...

Why does the touch function fail or lag on IR Touch Displays under bright light?

Infrared (IR) touch technology is susceptible to interference from strong light sources (like sunlight). Avoid placing these devices in high-brightness environments. Avoid Direct Light Sources: Do not install [IR Touch] devices near windows, under skylights, or outdoors. The IR spectrum in sunlight can "overwhelm" the sensors. Control ...

How to calibrate touch function on IFP/EP in Win 10?

Please follow below steps: Click Start and then Control Panel, and next Hardware and Sound. Under Tablet PC Settings, tap Calibrate the screen for pen or touch input. On the Display tab, under Display options, tap Calibrate and then Yes to allow the program to make changes. 4.Select the Touch input option. ...

Installing UPDD Manually on a MacBook

To install UPDD and enable gesture fuctionality, follow these steps: 1. Ensure macOS is updated to version 15.6 or later. 2. Copy 'USBTouchSimulatorHelper' to the Applications folder. 3. Open System Settings > Privacy & Security. 4. Under Input Monitoring, add and enable 'USBTouchSimulatorHelper'. 5. Under Accessiblity...

What should I do if my VB-CAM-201 is not working properly after a Windows update?

Connect the VB-CAM-201 to the computer. Select Start and enter "device manager". Then, select Device Manager from the search results. Find VB-CAM-201 on the device list. Uninstall and then unplug VB-CAM-201. Reconnect VB-CAM-201 and test it again.

How to avoid interference between USB 3.0 and 2.4GHz wireless devices?

With the upgrade of USB versions from 2.0 to 3.0 or later, transmission efficiency has significantly improved. USB 3.0 and later versions utilize spread spectrum clocking to boost transmission rates, which generates 2.4GHz signals near the USB port. This may cause interference with wireless transmitters and Bluetooth receivers operating on the ...