ViewBoard支持服务 - ViewSonic China

Why does my IFP HDMI OUT only display the onboard Android system and not the input source I am currently connecting to the IFP?

Issue: When I connect an HDMI input source to my IFP and then connect an external monitor via HDMI out, the external monitor only displays the IFP's Android interface instead of the HDMI input source. Solution: To resolve this issue, follow these steps: Using your IFP's remote control, press the Input button and then press 991 to acc...

IFP105S - Why Is My OPS showing no Signal After the Firmware Update?

IFP105S - No signal With the latest firmware version 20240429, the OPS EDID is set to 5K by default. This setting may cause a "No Signal" issue after the firmware update when using the VPC25 or other OPS. To resolve this issue, we have added a switch in the Android settings that allows the EDID to be set to 4K to solve the No signal....

What should I do when there is no signal on the ViewBoard when connecting a long HDMI cable?

ps. This article is applied to IFP6552-1A/1B, IFP7552-1A/1B and IFP8652-1A/1B Please replace HDMI premium certificated cable. If still have problem, please follow below instructions to adjust settings on the Debug menu for better compatibility. 1. Update firmware to the latest version (20221201 or later). 2. Enter Debug Menu by p...

What to do if VPC15-WP-3 can not find Wi-Fi 6 (802.11ax) wireless routers and access points in Windows?

Applied model: VPC10/12/14/15/16/17 running Windows Please update to the latest Wi-Fi driver on VPC. For more information, please refer to this article.

How to install the WPS Office application in the Android module for IFP?

The Android operating system is an open-source platform that will allow you to install custom applications even when the Google Play store is not available. Follow the steps below to install the WPS Office application. Important: By installing the WPS Office application you acknowledge the risk of installing a third-party application. ...

When I login Google Drive or OneDrive, is it possible not to reveal the password letter by letter?

The login page is design by Google(Google Drive) or Microsoft(OneDrive), so we cannot change the typing password in the letters are visible and then hide design.

How to do when the message on my IFP5550/IFP6550/IFP7550/IFP8650, "The device has been locked, please use the U disk to unlock"?

1. Americas: IFP**50 - Gen 1, IFP**50 - Gen 2, IFP**50 - Gen 3. 2. Asia Pacific & Africa: IFP**50, IFP**50-2, IFP**50-3. 3. Europe: IFP**50, IFP**50-2EP, IFP**50-3EP. Please refer below steps to unlock: 1. Prepare a FAT32 formatted USB drive. 2. Unzip Unlock.zip attached and copy to the USB drive root directory. 3. Insert the USB to I...

How to install custom apps in the Android module for IFP50 series displays?

Please follow below instructions to add apps: The Android operating system is an open source platform that will allow you to install custom applications even when the Google Play store is not available. Follow the steps to begin installing custom applications. 1. Downloading the Application a. Download the application (.apk) file ...

Is it possible to have the slot-in pc power remains on while IFP screen’s off?

If you want slot-in pc stay powered on, short press the power button on the front panel or remote control to manually turn off the screen(backlight).

What can I do if the Viewboard is lagging?

We suggest refer to one of below cleaning methods. 1. Use the Side Tool Bar to clean all current processes. 2. Use vSweeper to clear memory and unwanted files. 3. Power off the Viewboard, then power it back on to clear all unnecessary data and close any running procedures. Note: Using Browser/Chromium to play 1080...