Skip to main content

How do I switch between operating modes on the ViewStylus ACP501?

Toggle between "iPad Mode" and "Capacitive Mode" by tapping the top touch sensor of the stylus. The current mode is indicated by the LED color. Steps: Locate the Sensor: Find the touch-sensitive area at the tail end (top) of the ACP501. Tap to Switch: Gently tap the top with your finger to cycle through modes: Green Light (iPad ...

Why is my ViewStylus ACP501 not working with my iPad?

The ViewStylus ACP501 does not require Bluetooth pairing. If it’s not working, it is likely due to an active connection with another stylus or the incorrect mode being selected. Steps: Switch to iPad Mode: Tap the top of the stylus and ensure the LED indicator is Solid Green. Disconnect Other Styli: Go to [Settings] > [Bluetooth] on...

Can I use other stylus for ID2456?

Yes, the ID2456 is compatible with styluses that support the Microsoft Pen Protocol (MPP). The ViewStylus ACP501 is fully supported, provided that a firmware update is performed first. Steps: Verify Compatibility: Ensure your stylus is a ViewStylus ACP501 or another MPP-compatible device. Download Firmware: Visit the official download ...

Why can't I use EMP-022 digitizer pen with PF0730-I0WW in Windows?

To use EMP-022 with PF0730-I0WW, please follow below instructions to update firmware for EMP-022. 1. Please install the latest Pen Manager Driver for Windows first  2. Please click"Firmware download for using EMP-022 digitizer pen (Windows)" download FW file "WoodpadFWUpdate_V0111.zip".  3. Click to open "WoodpadFWUpdate_V0111.zip...

Why can't I use EMP-022 digitizer pen with PF0730-I0WW in MacOS?

Please follow below instructions to update firmware for EMP-022. 1. Please install the latest Pen Manager Driver for MacOS first. (1) Uninstall existing Pen Manager Driver for macOS (2) Reboot (3) Install latest Pen Manager Driver for macOS (4) Reboot (5) Open “Security & Privacy” > “Accessibility” > enable “DigitizerDriver”(If It’s alread...

How do I install ViewSonic Pen Manager for macOS?

Please follow below instructions to install ViewSonic Pen Manager for macOS. 1. Uninstall existing Pen Manager Driver for macOS 2. Reboot 3. Install latest Pen Manager Driver for macOS 4. Reboot 5. Open “Security & Privacy” > “Accessibility” > enable “DigitizerDriver”(If It’s already enabled, please disable & enable it again) 6. Open “S...

How do I replace the nib of ACP501?

Please follow the steps below to replace the nib of ACP501. 1. Unscrew it in a counter-clockwise direction.  2. Place the tip upright facing upwards.  3. Remove the old nib then insert the new nib into the barrel of the pen.  4. Screw the tip back in a clockwise direction to secure.

How long does the ACP501 take to charge?

A full charge takes about 1.5 hours from 0% and will last for up to 11.5 hours of constant use. *Note* A 10-minute charge is about to support around 1 hour of use.

What do the different color lights mean?

1. When in use：     Green light: iPad mode     Blue light: Capacitive device mode 2.  When Charging：      Constant red light: Charging      Flashing green light: Low power *The light will be off when the stylus is in charging

Is the WoodPad™ waterproof?

No, the surface of the WoodPad™ series are specially treated to prevent moisture and water splash.

Pen Display 支持服务

General Questions

General Inquiries联系我们

Contact Us directly if you’re unable to get the answers and solutions for your ViewSonic products.