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What is the maximum USB cable length for ViewBoard Touch connection?

USB standards have strict physical signal limits. USB 2.0 has a maximum recommended length of 5 meters, while USB 3.0/3.2 is restricted to 2-3 meters. Exceeding these limits causes touch lag, disconnects, or device recognition failure. Technical Specifications: USB Version Data Rate Max Recommended Length Typical Usage USB 2.0 480 Mbp...

What USB WiFi dongle/adapter is supported on IFP series?

See below the list of compatibale Wifi dongles for the IFP series. Models Supported   Wi-Fi dongle IFP4320 VSB050 LB-WIFI-001  IFP30 VSB050 LB-WIFI-001 IFP32 / IFP32-2 VSB050 VB-WIFI-002 VB-WIFI-004 TP Link     TL-WN725N IFP33 VSB050 VB-WIFI-...

IFP105S - Why Is My OPS showing no Signal After the Firmware Update?

IFP105S - No signal With the latest firmware version 20240429, the OPS EDID is set to 5K by default.  This setting may cause a "No Signal" issue after the firmware update when using the VPC25 or other OPS. To resolve this issue, we have added a switch in the Android settings that allows the EDID to be set to 4K to solve the No signal....

What to do if VPC15-WP-3 can not find Wi-Fi 6 (802.11ax) wireless routers and access points in Windows?

Applied model: VPC10/12/14/15/16/17 running Windows Please update to the latest Wi-Fi driver on VPC. For more information, please refer to this article.

How to install the WPS Office application in the Android module for IFP?

The Android operating system is an open-source platform that will allow you to install custom applications even when the Google Play store is not available. Follow the steps below to install the WPS Office application.  Important: By installing the WPS Office application you acknowledge the risk of installing a third-party application. ...

When I login Google Drive or OneDrive, is it possible not to reveal the password letter by letter?

The login page is design by Google(Google Drive) or Microsoft(OneDrive), so we cannot change the typing password in the letters are visible and then hide design.

How to do when the message on my IFP5550/IFP6550/IFP7550/IFP8650, "The device has been locked, please use the U disk to unlock"?

1. Americas: IFP**50 - Gen 1, IFP**50 - Gen 2, IFP**50 - Gen 3.  2. Asia Pacific & Africa: IFP**50, IFP**50-2, IFP**50-3. 3. Europe: IFP**50, IFP**50-2EP, IFP**50-3EP. Please refer below steps to unlock: 1. Prepare a FAT32 formatted USB drive. 2. Unzip Unlock.zip attached and copy to the USB drive root directory. 3. Insert the USB to I...

How to install custom apps in the Android module for IFP50 series displays?

Please follow below instructions to add apps:   The Android operating system is an open source platform that will allow you to install custom applications even when the Google Play store is not available. Follow the steps to begin installing custom applications.      1. Downloading the Application  a. Download the application (.apk) file ...

Is it possible to have the slot-in pc power remains on while IFP screen’s off?

If you want slot-in pc stay powered on, short press the power button on the front panel or remote control to manually turn off the screen(backlight).

How do I remote control IFP5550/6550/7550/8650-1 (Gen. 1) power on/off via SureMDM?

Please refer to attached file to create a power on/off run script to remote control IFP 50-1(Gen. 1)  ,power on/off. File URL:https://support.viewsonic.com/helpdesk/attachments/33012153643

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