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How to restore the monitor to factory default settings?

Use the "Memory Recall" or "All Reset" option within the monitor's OSD menu to revert all adjustments to their original state. Open the OSD Main Menu: Front Buttons: Press the button labeled [1] or [Menu]. Rear/Side Buttons: Press the designated menu button (refer to the icons on the bezel). Joystick Control: Press the center of...

How to change the monitor refresh rate in Windows?

Adjust your refresh rate via "Advanced Display Settings" for a smoother visual and gaming experience. Open Settings: Right-click on your desktop and select [Display settings]. Advanced Options: Scroll down and click on [Advanced display settings]. Select Refresh Rate: Under the "Choose a refresh rate" dropdown, select the highest ...

What to do when there is touch inaccuracy of the TD monitor under Windows 10?

Please do touch calibrate follow below steps:   1. Move your mouse cursor to the bottom left of the screen. Right mouse click the Windows icon, then left mouse click “Run”.     2. Key in or copy:  shell:::{80F3F1D5-FECA-45F3-BC32-752C152E456E}  and select "OK".     3. The Tablet PC Settings will show up as below. You can select TD m...

What is USB speed and refresh rate of VG2755-2K/VG2455-2K under USB-C connection?

The VG2755-2K/VG2455-2K (via USB-C) by default can display 2K 60Hz, and the OSD setting for "USB 3.2" is Off.  If the user turns "USB 3.2" On, then a USB-C connection can only display 2K 30Hz. There's not enough bandwidth for USB 3.2 speeds when connected via USB-C to output 2K 60Hz.   This situation will only happen on a USB-C connec...

Why does brightness go down on VP2785-4K while calibrating?

Why does brightness go down on VP2785-4K after calibration?   Because on VP2785-4K, Energy saving is set to ON by default for power saving.     Please turn off the Energy saving to OFF and proceed with calibration.

vTouch Application for Apple Silicon (M1 Chip)

vTouch for macOS now has native support for Apple silicon Macs, including Apple's latest M1-equipped MacBook Air, 13-inch MacBook Pro, and Mac mini models. Please download the latest version of the software and user guide. Download: vTouch Software for macOS User Guide: vTouch for macOS User Guide (English)

How to set a Monitor Webcam as the Primary Camera on macOS?

1. Connect the USB cable to the monitors USB Type B port on the back of the monitor and attach the other end of the cable to an available USB port on the computer. Allow 10-15 seconds for the computer to recognize the external webcam. Please do remember to connect the video signal cable between monitor and computer.   NOTE: This method will ...

Why can't I adjust the brightness to max, or select a color calibration mode?

For some VP models, the Energy Saving Mode is On by default. Once turned Off, the brightness level can be adjusted to max and color calibrations can be selected.  

How to enable AMD FreeSync?

LED monitors produced after 2020 have FreeSync enabled by default. For LED monitors manufactured before 2020, please refer to the following instructions to enable FreeSync. To use AMD Freesync, there're some requirement with graphics cards, graphics drivers and certified monitors. 1. A compatible GPU with a DisplayPort connection. ...

Is VG2448 compatible with Auto Pivot function?

VG2448 doesn’t support Auto Pivot Function but integrated with below features instead. 1. VG2448 supports +/- 90 degree pivot, and users need to do manual adjust for screen rotate or OSD rotation. 2. There's "OSD pivot" option in OSD menu l   VG OSD tree

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