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1. Download the attached license file. 2. Select the correct Time Zone. 3. Please follow the below procedures to install the Signage Manager license: license URL:https://support.viewsonic.com/helpdesk/attachments/33040907670
If you are unable to sync the contents, there may be a connection issue. To verify if the admin is sync with the player, there is a JSON API in vSignage. 1. First make sure your windows firewall setting has allow vSigange to access. 2. Please use this API to check if source player see any other players and campaign. Open the Chrome br...
You can refer below steps to use other widgets.
Here’re major steps to set up video wall in portrait position for your reference. 1. Set up monitor ID in OSD menu as 1~4 prior to mounting monitors. 2. Connect IR sensor cable to monitor 1. 3. Connect the PC to monitor 1 with DP cable firstly for easy setup & adjustment afterwards. 4. Mounting monitor 1/2/3/4 in portrait p...
ViewSonic e-Posters do not support Power Point presentations natively. There are 3 ways to achieve this purpose. 1.Use vSignage: Models like EP4320/EP5520/EP5520T/EP5540/EP5540T have built in the vSignage. You are able to use the power point widget to publish your power point file from the computer to the e-Posters. 2. Connect a...
You can refer below steps to check the issue. 1. To reset the NMP-302w. 2. To replace the HDMI(extension) cable. If above steps can't solve the issue, it will be NMP-302w mainboard issue, you need to replace NMP-302w.
To ensure Signage Manager can discover and control players over a Local Area Network (LAN), please ensure that TCP 80, 8080, 443, and UDP 1900 are opened in your firewall settings. Port Configuration Table: Port TCP UDP Description 80 TCP Hypertext Transfer Protocol (HTTP), main communication port with legacy play...
While editing content with Signage Manager, it will compress and save photo in lower quality. Please follow below procedures to replace the photo. 1. After finishing editing in Signage Manager, choosing “Export to USB”. 2. Open “File Explorer” and locate USB drive in SMIL/media folder. 3. Copy original photos to this folder and...
There are two methods to get back to the dashboard. 1. Press up button on the remote control to go to the dashboard 2. Connected to a mouse, directly press and hold anyone of the corner area, after successfully triggering the countdown, the corner area will flash in reverse (as shown in the figure). It will exit after ten seconds.