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How does ViewSonic select LED pixels for DVLED to ensure color uniformity?

Answer: ViewSonic selects LED pixels with similar wavelengths to produce the Direct View LED display. This results in a uniform color in a perfect color presentation.

How do I adjust the LED Module edge brightness on my DVLED Display?

When you find that the edge brightness of the LED module is different from that of the adjacent modules, the following procedure below can be followed in order to resolve the problem. Solution Step 1: Use the USB B-to-A cable and HDMI cable to connect the monitor to the computer, and switch the monitor's input source to HDMI. Step...

What is the Bracket installation order of the DVLED Floor Stand configuration?

The Bracket installation order varies from the Wall-mount configuration. Please follow the steps in the respective order for the Floor Stand configuration: Bottom cross beam installed to the left and right supports. Top cross beam installed to the left and right supports. Original mounting bracket removed from the top and reattached to the ...

Why do some DVLED products have Copper wires or Gold wires as the bonding wire? What's the difference?

Answer: Gold (Au) is used in mid- to high-end products as the bonding wire. Copper (Cu) is often used in mass-marketed products as the bonding wire. Products using Gold have a higher and more consistent product quality. Heat also dissipates less, making it more energy efficient (~10%). Since it has more stable physical properties, it relativel...

How do I find LED module batch number/color code on my DVLED Display?

Solution Step 1: Obtain the Vacuum Suction Tool Step 2: Remove the target LED module. Note that the whole display will have the same batch number, so it may not matter which LED module you remove. Step 3: Refer to the following location for the batch number on the underside of the LED module: Step 4: The 12-character alphanumeri...

What is a "Customer Maintenance Notice" for dvLED displays?

Answer: The Customer Maintenance Notice is a document that should be explained to the customer on-site, immediately after dvLED installation (during or after software setup). The document contains crucial information regarding proper usage and maintenance critical to effectively extending the life cycle of the product.   Note: Full documen...

What does pressing "Blank" do on a DVLED Display, and how does it differ from "Standby mode"?

Answer: Blank can quickly switch between a black screen and the input screen. This feature simply displays a blank screen and does not turn off the system controls. Similarly, "Hibernate" Standby mode powers off the screen only but still has minor power utilization for temporary memory purposes. In complete contrast, "Sleep" Standby mode po...

How do I change the Time Zone on my DVLED Display?

Answer: Users can enter the setting screen from the main menu, select Date & Time under System, and select the correct time zone to complete the time zone setting.

How do I change the default startup channel (source) on my DVLED Display?

Answer: You can set the entry screen after the display is turned on. From the main menu go to Display settings then Startup & Shutdown. Choose whether to continue the input source from last shutdown, or to specify a specific source (Home, HDMI, myViewBoard Display, or vCast).

What is a "hard calibration" for DVLED Displays?

Answer: "Hard calibration" is a form of hardware calibration that fine tunes the color and brightness for specific LED modules on the DVLED Display.  Situations in which hard calibration may be required: LED Module position is changed or LED Module is replaced with a spare, LED Modules from a different color batch need to be used, LED M...

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