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Can IFP7550 HDMI out show the annotation layer to second display?

Yes, the HDMI out on the IFP7550 will show the annotations on the second display.

How to prevent from annotate on ViewBoard Cast by mobile devices?

You can disable the “Touch and Annotate from Mobile” function in setting.

What to do as it shows a warning message “Program not activated, will exit in 30 minutes” when running vBoard?

vBoard will be activated automatically while Internet in connected. Please make sure your IFP display is well connected to Internet.

Can IFP7550 play 4K2K content?

Yes, IFP7550 can play 4K2K content.

What is the resolution of IFP7550 OSD menu?

The resolution of IFP7550 OSD menu is 1080P.

Is it possible to display the resolution at 800x600 on whole screen with the same image quailty?

To obtain better image quality, please set the resolution at least at 1920x1080.

What to do with black image when playing YouTube videos by Chromium?

Black image means that the specific video format isn't supported by Chromium. You can play such videos by integrated Browser in Embedded Player. 

What kind of OS or devices can be supported by ViewBoard Cast?

ViewBoard Cast supports Microsoft Windows, MacOS, iOS and Android/Chrome based Devices.

How to solve the issue of browser time out while accessing to any webpage with my IFP7550?

Please configure the networks firewall settings to grant pass-through authentication to IFP7550.

Is there any recommended RS232 software to control IFP7550 by ASCII command?

You may control IFP7550 by Hercules software. Please have "HEX" checkbox unchecked and key in ASCII command with <CR> at the end.

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