Direct View LED DisplaySupport

What are the power source requirement for DVLED?

Power Receptacle Type L5-30P, EU, UK, AU, CN (may vary depending on region. double check power supply compatibility) Power Input Voltage Range 100-240 V ~ 50/60Hz Input Current 30A max @110V; 15A max@220V Leakage Current <0.25mA@240VAC Power Outlet quantity 1 (for 108", 135", 163"), 2 (for 216") *Recommended use on a singl...

What is a "Customer Maintenance Notice" for dvLED displays?

Answer: The Customer Maintenance Notice is a document that should be explained to the customer on-site, immediately after dvLED installation (during or after software setup). The document contains crucial information regarding proper usage and maintenance critical to effectively extending the life cycle of the product. Note: Full documen...

When should dehumidification be done for my DVLED?

Dehumidification should be done when the dvLED display is: being installed for the first time, in a rainy season, a snowy season, and/or in a coastal area, un-used for a long time (3+ months)

How do I properly store DVLED Display LED module(s)?

LED Modules (either damaged and/or undamaged) should be stored in module boxes according to the following packaging steps when not mounted on the display. If there is a shortage of module boxes, please contact Customer Service. Please refer to the Proper LED Module Packaging SOP for full details. Solution Obtain the Module Box(s). Eac...

What is a partitional power-on protection, and why is this design used for dvLED?

Electrical appliances at the moment of startup have a much higher current and power draw than normal operation. Since dvLED products are composed of many LED modules and if they are all turned on at the same time, a sudden increase in power draw may occur resulting in electrical wear and tear. Solution To ensure the electrical ...

Do dvLED displays have power protection during on/off?

Answer: Generally speaking, low-end LED displays do not have a power protection mechanism and are more susceptible to damage. Users should avoid repeatedly turning on/off the power to avoid damaging the display for all models.

What is the power consumption of dvLED displays?

Answer: LED displays do not have a fixed power consumption and are rarely at maximum power consumption. Therefore, power consumption will vary. Maximum power consumption will be achieved for pixels emitting white light. Pictures with more white light will result in higher brightness, therefore, consuming more power. Higher overall bri...

What do I need to do before installing the System Control Box Cover for a DVLED Display?

Answer: Before attaching the System Control Box Cover, connect the control box’s power cable to the control box cover's Power Button, and then install the cover with screws to complete the installation of the System Control Box.

How do I install LED modules on a DVLED display?

Answer: When installing the module, first align the edges with the adjacent LED module(s) and then carefully install the module onto the cabinet. If the edges are raised, lightly tap the edges of the module with your palm to make it fit. Note: Do NOT tap the LED Modules hard. If they are not going in after being lightly tapped, refer to this...

What is the Installer Certification Program for DVLED displays?

Answer: Installer Certification Program is a training for installers, resellers, or other technical personnel to build skills and knowledge for confident and repeatable service and quality of installation for Direct View LED Displays. The program consists of Theory (Lesson 1 Working Principles, Lesson 2 Easy Installation, Lesson 3 Ease of Troub...