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Is there any recommended slot-in PC which can support vPro and TPM?

VPC14-WP-x and VPC12-WP-x can support both Intel® vPro and TPM 2.0.

Is it possible to display the resolution at 800x600 on whole screen with the same image quailty?

To obtain better image quality, please set the resolution at least at 1920x1080.

What the max. external HDD capacity can be supported for IFP7550?

IFP7550 USB port 3.0 supports external HDD up to 4TB. Below models had pass the read/write test. WD: WDBUY0040BBK(4TB) SEAGATS: STDR2000301(2TB) TOSHIBA: HDTC810YR3AA(1TB) SONY: HD-E1(1TB)

Can IFP7550 HDMI out show the annotation layer to second display?

Yes, the HDMI out on the IFP7550 will show the annotations on the second display.

Can I use my Chromebook to cast to the ViewBoard screen?

Yes. Install the vCastSender Chrome Extension from the Chrome Web Store to wirelessly cast your screen to the ViewBoard. Steps: Install Extension: Open the Chrome browser, go to the Chrome Web Store, and search for and install the [vCastSender] extension. Network Connection: Ensure both your Chromebook and ViewBoard are connected to t...

What to do with black image when playing YouTube videos by Chromium?

Black image means that the specific video format isn't supported by Chromium. You can play such videos by integrated Browser in Embedded Player. 

What to do when the touch function has no response on the ViewBoard?

If touch fails across all input sources, you can perform a system initialization using the [INIT TV] command in the Debug Menu. Steps: Enter Debug Menu: Using the table below, and press the corresponding buttons based on your model. Execute Initialization: Locate and select [INIT TV] from the pop-up menu. System Restart: The dev...

Can CDE7061T VGA out show the annotation layer to second display?

No, CDE7061T VGA Out only bypass the signal from VGA in 1 and VGA in 2, the annotation won’t be shown on second display.

How to avoid unauthorized cast-in via Airplay?

To disable Airplay Service in vCast do the following:   Open vCastReceiver on the IFP Select Settings (Gear icon) Select iOS Advance Settings Uncheck Airplay Service   To enable Airplay follow steps 1-3 and check Airplay Service

How to solve the issue of browser time out while accessing to any webpage with my IFP7550?

Please configure the networks firewall settings to grant pass-through authentication to IFP7550.

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