Commercial DisplaySupport - ViewSonic Myanmar

How to get back to the dashboard while content is playing via vSignage?

There are two methods to get back to the dashboard. 1. Press up button on the remote control to go to the dashboard 2. Connected to a mouse, directly press and hold anyone of the corner area, after successfully triggering the countdown, the corner area will flash in reverse (as shown in the figure). It will exit after ten seconds.

Does the EP5520 support WPA2-Enterprise authentication and certificate installation?

Yes. The capability for Enterprise authentication depends on the hardware specifications of the installed Wi-Fi module/dongle and its firmware compatibility. Instructions & Steps: Hardware Verification: Supported Wi-Fi security protocols are dictated by the Wi-Fi Module/Dongle. Please ensure your module supports 802.1X / WPA2-Enterprise ...

What USB WiFi dongle/adapter will work with commercial displays, the CDM, CDE, EP series?

Model Name CDM series CDE10 series CDE20 series EP5540/T EP5542/T Supported WiFi Dongle Built-in WiFi module LB-WiFi-001 LB-WiFi-001 TL-WN725N TL-WN725N TL-WN725N TL-WN725N VSB050 VSB050 VB-WIFI-001 Note: 1. WPA stands for Wi-Fi Protected Access. 2. All WiFi modules and dongles only support W...

How to install vSignage License on EP5520 /EP5520T/ EP5540/EP5540T?

Requirements: - USB Flash Drive (FAT32 Formatted): How to format USB flash drive to FAT32 - vSignage license file, available on the Download section of the product's page* 1. Copy the license file (license-production_VSI.PKG) to the root directory of the USB flash drive. 2. Insert the USB flash drive into USB port of the display....

How to Disable the Android System on the CDE20 Series.

1. On the Remote Control press INPUT 9 9 1 to enter factory mode. 2. Select Other Setting in the DEBUG MENU. 3. Select Boot Mode. 4. A dialog box will pop up. Select – Disable Embedded OS. 5. Press OK on the Remote Control and the system will reboot.

How to upgrade the firmware on Stand type EPoster, EP5520/EP5520T, EP5540/EP5540T, EP5542/EP5542T?

1. Format the USB disk as FAT32. 2. Unzip the “MstarUpgrade_848.zip” and then copy the .bin file to the USB disk (FAT32) in the root directory. 3. In Android mode, press the Source menu button, then press INPUT 9 9 1 to open the Service Menu. 4. Select "Firmware Update" and press OK. 5. Select "Upgrade Main" and press OK. ...

How to find MAC address of EP5520/EP5520T/ EP5540 /EP5540T?

MAC address is available on a label outside the carton as below. If carton is not available, check it under Android system with details below. 1. Press HOME on RC and select Settings 2. Select Network 3. Select Ethernet 4. MAC address listed as below

How can I fix EP5520T into floor?

Please refer the attachment. Attachment URL:https://support.viewsonic.com/helpdesk/attachments/33010268005

Where to apply Sigange Manager and vSigange Weather API key

Apply web URL https://developer.worldweatheronline.com/api/pricing.aspx

How to check whether vSignage can sync with others players and see the campaign?

If you are unable to sync the contents, there may be a connection issue. To verify if the admin is sync with the player, there is a JSON API in vSignage. 1. First make sure your windows firewall setting has allow vSigange to access. 2. Please use this API to check if source player see any other players and campaign. Open the Chrome br...