LED MonitorSupport - ViewSonic Malaysia

How to fix ghosting, shadowing, or double images on the screen?

Image artifacts are typically caused by signal degradation or interference. Bypass any docking stations and use high-quality certified cables. Bypass Adapters/Docks: Remove any [Docking Stations] or [Video Splitters]. Connect the monitor directly to your PC to test the image quality. Upgrade Cable Quality: For long-distance connections...

Which cable do I need to support a 144Hz refresh rate?

To achieve 144Hz, you must use the correct version of DisplayPort (DP) or HDMI based on your resolution. DP is the recommended interface for high refresh rates. Cable Requirement Table: Target Resolution Recommended Cable (or higher) Note 1080p (FHD) DisplayPort / HDMI 1.3 Supported by most modern cables 1440p (2K) DisplayPort 1.2 /...

Can I turn on 1ms MPRT and FreeSync at the same time?

MPRT and FreeSync are incompatible with each other because: MPRT will KEEP the refresh rate at a high and constant point. FreeSync will CHANGE the refresh rate continuously in a range between the minimum and maximum rate of the monitor. Therefore, all ViewSonic monitors that have MPRT(1ms) and FreeSync are not able to have both functio...

How to Install Unsigned Drivers in Windows 10

When installing unsigned drivers on Windows 10, Windows pops up a warning saying Windows can’t verify the publisher of this driver software. The following are instructions on how to install unsigned drivers in Windows 10. NOTE: Checking driver signatures is a security feature in Windows, and disabling it is not rec...

Why Your Monitor Mount Joint Might Be Stiff

The rotation axis of the Arm Hinge may feel tight or exhibit restricted movement. This is by design, as the axis incorporates a degree of resistance to help prevent the monitor from dropping, tilting, or moving unintentionally after installation. Before a monitor is installed or when the monitor’s weight is not applied, the rotation...

How to change the monitor refresh rate in Windows?

Adjust your refresh rate via "Advanced Display Settings" for a smoother visual and gaming experience. Open Settings: Right-click on your desktop and select [Display settings]. Advanced Options: Scroll down and click on [Advanced display settings]. Select Refresh Rate: Under the "Choose a refresh rate" dropdown, select the highest ...

Does ViewSonic provide Linux drivers for monitors?

No dedicated driver is required. ViewSonic monitors follow VESA standards, allowing Linux to automatically recognize the display via EDID. Plug and Play: Simply connect your monitor; the Linux kernel will automatically detect the hardware. Adjust Display Settings: Navigate to your distribution's [Settings] > [Displays] to configur...

What should I do if there is no video signal when using the HDMI port?

Ensure the monitor is set to the correct HDMI input source and that the cable is firmly connected to the graphics card (GPU) output, not the motherboard. Verify Physical Connections: Unplug and re-seat the HDMI cable at both ends. Note: For desktop PCs, ensure the cable is plugged into the dedicated Graphics Card (GPU) port rather ...

Why is my monitor emitting a high-pitched noise or buzzing sound?

Slight electronic humming is often normal (Coil Whine); however, persistent or loud noise may require environmental troubleshooting or technical support. Check Power Source: Plug the monitor directly into a wall outlet instead of a power strip to rule out electrical interference from other devices. Adjust Brightness: Try changing the b...

How to set the maximum resolution on your LED monitor?

Adjust the display resolution to the "Recommended" setting in Windows to ensure optimal clarity and eliminate black borders. Adjust System Resolution: Right-click on the desktop and select [Display settings]. Under the [Display resolution] dropdown, select the value labeled [(Recommended)]. Disable Hardware Overscan: Press ...