Direct View LED DisplaySupport

How do I change the default startup channel (source) on my DVLED Display?

Answer: You can set the entry screen after the display is turned on. From the main menu go to Display settings then Startup & Shutdown. Choose whether to continue the input source from last shutdown, or to specify a specific source (Home, HDMI, myViewBoard Display, or vCast).

What are the power source requirement for DVLED?

Power Receptacle Type L5-30P, EU, UK, AU, CN (may vary depending on region. double check power supply compatibility) Power Input Voltage Range 100-240 V ~ 50/60Hz Input Current 30A max @110V; 15A max@220V Leakage Current <0.25mA@240VAC Power Outlet quantity 1 (for 108", 135", 163"), 2 (for 216") *Recommended use on a singl...

What is a "Customer Maintenance Notice" for dvLED displays?

Answer: The Customer Maintenance Notice is a document that should be explained to the customer on-site, immediately after dvLED installation (during or after software setup). The document contains crucial information regarding proper usage and maintenance critical to effectively extending the life cycle of the product. Note: Full documen...

When should dehumidification be done for my DVLED?

Dehumidification should be done when the dvLED display is: being installed for the first time, in a rainy season, a snowy season, and/or in a coastal area, un-used for a long time (3+ months)

What is a partitional power-on protection, and why is this design used for dvLED?

Electrical appliances at the moment of startup have a much higher current and power draw than normal operation. Since dvLED products are composed of many LED modules and if they are all turned on at the same time, a sudden increase in power draw may occur resulting in electrical wear and tear. Solution To ensure the electrical ...

Do dvLED displays have power protection during on/off?

Answer: Generally speaking, low-end LED displays do not have a power protection mechanism and are more susceptible to damage. Users should avoid repeatedly turning on/off the power to avoid damaging the display for all models.

How do I install LED modules on a DVLED display?

Answer: When installing the module, first align the edges with the adjacent LED module(s) and then carefully install the module onto the cabinet. If the edges are raised, lightly tap the edges of the module with your palm to make it fit. Note: Do NOT tap the LED Modules hard. If they are not going in after being lightly tapped, refer to this...

What is a Transfer Board on a DVLED Display?

The Transfer Board (also known as a Transfer Card) is an internal component that facilitates signal connections between LED modules and the cabinet. Note: Current models have largely transitioned to "3-in-1 Boards." This article is for legacy product maintenance and technical reference only. Key Functions: Signal Supplementing: Routes ...

What is "Dehumidification" service for dvLED displays?

The Dehumidification service (or Dehumidification process) can be used to protect the LED module(s) by displaying a dark screen and gradually transitioning to a lighter screen. The concept is to gradually remove humidity by slowly heating up the circuitry - since a lighter colored screen uses more power than a darker colored screen. The total p...

What questions do I need to consider before installing my DVLED Display?

To ensure a seamless installation, a comprehensive assessment of the mounting location, structural integrity, power supply, and site logistics is mandatory. Steps and Checklist: Installation Environment Define the exact mounting location and ensure there is ample room for equipment (e.g., tools, ladders, scaffolding). Power and C...