ViewBoardSupport - ViewSonic New Zealand

Is a PIN code required for Windows 10 Miracast projection to the ViewBoard?

No PIN code is required. However, for security purposes, a connection request will appear on the ViewBoard, and you must manually click "Allow" to establish the connection. Step-by-Step Instructions: Initiate Connection: Press [Win] + [K] on your Windows laptop and select the ViewBoard device. Security Notification: A connection reque...

How to Enable "Touch Back" Control during Windows 10 Wireless Projection?

When projecting wirelessly to a ViewBoard via the Windows 10 "Connect" feature, check the "Allow input" option to enable touch control from the display back to your laptop. Step-by-Step Instructions: Open Connect Menu: On your Windows 10 laptop, press the shortcut keys [Win] + [K]. Select Device: From the list on the right, click on y...

Why does the touch function fail or lag on IR Touch Displays under bright light?

Infrared (IR) touch technology is susceptible to interference from strong light sources (like sunlight). Avoid placing these devices in high-brightness environments. Avoid Direct Light Sources: Do not install [IR Touch] devices near windows, under skylights, or outdoors. The IR spectrum in sunlight can "overwhelm" the sensors. Control ...

How to calibrate touch function on IFP/EP in Win 10?

Please follow below steps: Click Start and then Control Panel, and next Hardware and Sound. Under Tablet PC Settings, tap Calibrate the screen for pen or touch input. On the Display tab, under Display options, tap Calibrate and then Yes to allow the program to make changes. 4.Select the Touch input option. ...

Installing UPDD Manually on a MacBook

To install UPDD and enable gesture fuctionality, follow these steps: 1. Ensure macOS is updated to version 15.6 or later. 2. Copy 'USBTouchSimulatorHelper' to the Applications folder. 3. Open System Settings > Privacy & Security. 4. Under Input Monitoring, add and enable 'USBTouchSimulatorHelper'. 5. Under Accessiblity...

What should I do if my VB-CAM-201 is not working properly after a Windows update?

Connect the VB-CAM-201 to the computer. Select Start and enter "device manager". Then, select Device Manager from the search results. Find VB-CAM-201 on the device list. Uninstall and then unplug VB-CAM-201. Reconnect VB-CAM-201 and test it again.

How do I configure microphone setting in IFP2410/VSD243 to work with Zoom app?

To configure the IFP2410/VSD243 microphone to work with Zoom, there is a setting in Zoom Settings called “Use Original Sound” (see images below) that will need to be enabled. According to Zoom’s website, Original Sound is supposed to only suppress background noises, such as keyboard tapping, crunching paper, fan noise, etc. In the ...

Connect an antennae to commercial display

ViewSonic Commercial Displays do not support antenna or coaxial cable connection.

What does ViewSonic offer if I need a complete solution for Interactive Flat Display in my school?

ViewSonic offers a complete Interactive Display ecosystem that consists of the following: Commercial Grade Interactive Flat Panel Displays Robust Interactive Software Display Management and Control Application High-Quality Wall Mounts and Stationary Stands Mobile Trolley Carts (motorized and non-motorized) Powerful Slot-in PC’...

How can I request a demo or evaluation unit if my school wants to try a Interactive Flat Display first?

You can reach out to a reseller that works with your organization and they will contact ViewSonic for you. You can also reach out to us directly or through ViewSchool and we’ll have one of our Sales People in charge of your region get back to you.