ViewBoardSupport - ViewSonic New Zealand

How to control IFP via RS232/LAN?

1. Use a RS232 crossover adapter (except: IFP34 series, IFP52-1C series, IFP110) for RS232 control. 2. Make sure to set the communication settings below correctly 3. If you connect from PC, please make sure the com port is correctly chosen. 4. It's recommended to vController to control the Viewboard by RS232. Please r...

How to install the WPS Office application in the Android module for IFP?

The Android operating system is an open-source platform that will allow you to install custom applications even when the Google Play store is not available. Follow the steps below to install the WPS Office application. Important: By installing the WPS Office application you acknowledge the risk of installing a third-party application. ...

What are the ViewBoard Network Requirements?

Please refer to the attached PDF. URL:https://support.viewsonic.com/helpdesk/attachments/33046905099

Why does my IFP HDMI OUT only display the onboard Android system and not the input source I am currently connecting to the IFP?

Issue: When I connect an HDMI input source to my IFP and then connect an external monitor via HDMI out, the external monitor only displays the IFP's Android interface instead of the HDMI input source. Solution: To resolve this issue, follow these steps: Using your IFP's remote control, press the Input button and then press 991 to acc...

Unable to wake up Intel NUC when connected to an IFP50-2 series display

If you are experiencing difficulty waking up your Intel NUC computer while it is connected to the IFP50-2, please follow the steps below. Requirements: ● IFP50-2 Series Display ● Intel NUC (10th Gen) ● Intel NUC: Aptio V BIOS (Models after 2019) Instructions: 1. Power on the Intel NUC and tap F2 upon the boot splash screen. ...

What can I do if the Viewboard is lagging?

We suggest refer to one of below cleaning methods. 1. Use the Side Tool Bar to clean all current processes. 2. Use vSweeper to clear memory and unwanted files. 3. Power off the Viewboard, then power it back on to clear all unnecessary data and close any running procedures. Note: Using Browser/Chromium to play 1080...

How can I modify NMP711 slot-in PC serial number in BIOS？

There is no tool to modify serial number in BIOS for NMP711.

How do I disable the Android OS in IFP?

Please follow below instructions to disable the Embedded Player(Android OS). Steps: Enter Debug Menu: Using the table below, and press the corresponding buttons based on your model. Go to “Player Settings"-> "Embd Player" and turn it to OFF by using the direction button on remote control, choose OK button when prompt confirm messag...

Can I use my Chromebook to cast to the ViewBoard screen?

Yes. Install the vCastSender Chrome Extension from the Chrome Web Store to wirelessly cast your screen to the ViewBoard. Steps: Install Extension: Open the Chrome browser, go to the Chrome Web Store, and search for and install the [vCastSender] extension. Network Connection: Ensure both your Chromebook and ViewBoard are connected to t...

What's the difference in audio output when connected to S/PDIF OUT(COAX OUT/OPTICAL) and AUDIO OUT on IFP?

1. S/PDIF: When connected via COAX OUT or OPTICAL port to an external amplifier, the output signal level is fixed. With this connection, both built-in and external speakers will output audio. You need to adjust volume on IFP speaker via IFP volume control button or remote control and adjust volume on external speaker by...