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Why my MacBook with MacOS v10.11 can't get touch feedback from IFP7550?

It's a software limitation from MacOS. Please upgrade MacOS to v10.13 or later to solve the issue.

What to do as it shows a warning message “Program not activated, will exit in 30 minutes” when running vBoard?

vBoard will be activated automatically while Internet in connected. Please make sure your IFP display is well connected to Internet.

Can CDE7061T VGA out show the annotation layer to second display?

No, CDE7061T VGA Out only bypass the signal from VGA in 1 and VGA in 2, the annotation won’t be shown on second display.

Can IFP7550 HDMI out show the annotation layer to second display?

Yes, the HDMI out on the IFP7550 will show the annotations on the second display.

How to do when the message on my IFP5550/IFP6550/IFP7550/IFP8650, "The device has been locked, please use the U disk to unlock"?

1. Americas: IFP**50 - Gen 1, IFP**50 - Gen 2, IFP**50 - Gen 3.  2. Asia Pacific & Africa: IFP**50, IFP**50-2, IFP**50-3. 3. Europe: IFP**50, IFP**50-2EP, IFP**50-3EP. Please refer below steps to unlock: 1. Prepare a FAT32 formatted USB drive. 2. Unzip Unlock.zip attached and copy to the USB drive root directory. 3. Insert the USB to I...

How can I reset IFP5550/IFP6550/IFP7550/IFP8650 screen lock password?

Applied model: 1. Americas: IFP**50 - Gen 1, IFP**50 - Gen 2, IFP**50 - Gen 3, IFP70. 2. Asia Pacific & Africa: IFP**50, IFP**50-2, IFP**50-3, IFP70. 3. Europe: IFP**50, IFP**50-2EP, IFP**50-3EP, IFP70. You can press remote control buttons : INPUT 0 2 1 4 quickly in sequence to restore the password to default.

How do I wake up my IFP50 series in standby mode?

IFP50 has a feature of “Wake on active source” to wake up from standby mode when there is an external HDMI/VGA signal input.   Supported input sources:   1.IFP50-1/Gen 1 and 50-2/Gen 2/50-2 EP: HDMI and VGA 2.IFP50-3/Gen 3: HDMI.

How can I replace the IFP50 series’ boot up image and animation?

Please find the instructions and requirements in the attached PDF. File URL:https://support.viewsonic.com/helpdesk/attachments/33039346408

Can IFP7550 play 4K2K content?

Yes, IFP7550 can play 4K2K content.

Is it possible to automatically sign out Gmail account when closing Chromium?

No, it's necessary to click "Account" icon to sign out Gmail.

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