Direct View LED DisplaySupport - ViewSonic Pakistan

What are the power source requirement for DVLED?

Power Receptacle Type L5-30P, EU, UK, AU, CN (may vary depending on region. double check power supply compatibility) Power Input Voltage Range 100-240 V ~ 50/60Hz Input Current 30A max @110V; 15A max@220V Leakage Current <0.25mA@240VAC Power Outlet quantity 1 (for 108", 135", 163"), 2 (for 216") *Recommended use on a singl...

What should I do if the LED(s) on the DVLED display is unlit?

Answer: Please refer to the LED dead pixel specification in the User Manual to determine if it needs replacing, or contact the local service provider for proper assessment. Click each model to view detailed replacement specificationsDeactivated pixels determination for LED module replacement based on Acceptance Criteria for 1) whole dis...

What is the LED Module installation order of the DVLED Displays?

The LED Module installation order is the same for the Wall-mount and Floor Stand configuration. Please follow the steps in the respective order for the LED module installation order: Anti-static gloves worn Began handling with delicacy, following numbers marked on the box of each module Confirmed arrow facing upwards when installing the LE...

How do I remove LED Modules from the DVLED Display?

Solution Step 1: Wear anti-static gloves before handling the LED Modules. Step 2: Remove the Vacuum Suction Tool from the box and press its power switch to use it. Please charge it with the included power supply and make sure the vacuum suction tool is kept in a fully charged state. Step 3: Move the Vacuum Suction Tool to t...

What is the Bracket installation order of the DVLED Wall-mount configuration?

The Bracket installation order varies from the Floor Stand configuration. Please follow the steps in the respective order for the Wall-mount configuration: Appropriate location and center point found for installation (e.g. upper bracket mounted at least two meters above the ground for a 135" LED display; for other display sizes, check corresp...

What happens if I didn't wear Anti-static gloves when handling LED modules on my DVLED Display?

Answer: There may be damage to the LED module's circuitry. Please check for unlit LEDs and refer to the LED Acceptance Criteria to replace appropriately. Related link: "Do I have to wear the anti-static gloves when installing LED modules for the DVLED Display?"

How do I know which way is correct when mounting LED modules on a DVLED Display?

Answer: The correct orientation when installing the LED module is with the arrow (towards the center of the module's PCB side) facing up.

What is the Vacuum Suction Tool used for on DVLED Displays?

Answer: The Vacuum Suction Tool is used for removing LED Modules (or LED tiles) from the DVLED Display. See "How do I remove LED Modules from the dvLED Display?" for more information on how to use the Vacuum Suction Tool.

How do I perform a mandatory firmware update for my DVLED Display?

Solution Step 1: Please contact customer service staff to obtain the mandatory firmware update file(s) Step 2: Copy the files to the outermost directory of the USB Step 3: Turn off the power of the LED display and plug in the USB Step 4: Press the power button to turn on the display, and immediately press the Menu butto...

What is a Transfer Board on a DVLED Display?

The Transfer Board (also known as a Transfer Card) is an internal component that facilitates signal connections between LED modules and the cabinet. Note: Current models have largely transitioned to "3-in-1 Boards." This article is for legacy product maintenance and technical reference only. Key Functions: Signal Supplementing: Routes ...