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Why I didn't see my contents displayed on the screen, when I publish the campaign from vSignage or Signage Manager?

Please make sure you following the steps.  a.  The windows admin of vSignage or Signage Manager and CDM displays or Eposters are in same LAN network . For example, first three groups of IP address are same . 192.168.1.xxx.   b.  You can use DOS commend "ping" to reach the display's IP address and frames have no loss. For example : c...

What network ports should be opened on media player to work with Signage Manager?

Signage Manger communicates with media players through local area network (LAN). Some of network ports on media player must be enabled for software to properly working with player: Port TCP UDP Description 80 TCP   Hypertext Transfer Protocol (HTTP), main communication port with legacy players (e.g. NMP-302-W/580). 8080 TCP...

ViewSonic CDE30 Series Power Save Modes: Which Mode Should I Use?

ViewSonic CDE30 Series power save modes: Which mode should i use? There are four Power Save modes to choose from and knowing which one to use depends on the application. For this scenario we will cover digital signage, information and monitoring systems and meeting rooms where always-on, wake up on active signal and fast boot time is a must...

What media files format are supported when using USB multimedia player on EP5520(T)/EP5540(T)?

Below are supported media files format.

How to disable the internal speaker and output volume from the line out for CDE5510, CDE6510, CDE5010?

You can set the volume to 0 (to disable internal speaker volume) and set the Audio out (Line out) volume.       The volume of the Audio out (Line out) is suggested to control by an external sound bar for higher output.  

Which network ports should be opened for Signage Manager and media players?

 To ensure Signage Manager can discover and control players over a Local Area Network (LAN), please ensure that TCP 80, 8080, 443, and UDP 1900 are opened in your firewall settings. Port Configuration Table: Port TCP UDP Description 80 TCP Hypertext Transfer Protocol (HTTP), main communication port with legacy play...

How to set up video wall in daisy chain?

Here’re major steps to set up video wall in portrait position for your reference. 1. Set up  monitor ID in OSD menu as 1~4 prior to mounting monitors.   2. Connect  IR sensor cable to monitor 1.   3. Connect  the PC to monitor 1 with DP cable firstly for easy setup & adjustment  afterwards.   4. Mounting  monitor 1/2/3/4 in portrait p...

How to disable vSignage SW in EP5520 /EP5520T/ EP5540/ EP5540T?

Please press the "MENU" button on the remote controller to enter the setting page and then set "vSigange" to “OFF”. .

How to enable debug mode on commercial displays?

1. Download ADB from: https://developer.android.com/studio/command-line/adb.html  2. Press MENU 9 9 1 on the display's remote control to show the Service Menu or Debug Menu. 3. EP5540/ EP554T/EP5542/EP5542T:  Service Menu > OS Setting > ADB Enable   4. CDE6520/CDE7520/CDE8620:  Debug Menu > System Debug > ADB Switch   5. CDE4320/...

Does my e-Poster Support Power Point presentations?

ViewSonic e-Posters do not support Power Point presentations natively.  There are 3 ways to achieve this purpose. 1.Use vSignage:   Models like EP4320/EP5520/EP5520T/EP5540/EP5540T have built in the vSignage. You are able to use the power point widget to publish your power point file from the computer to the e-Posters.   2. Connect a...

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