ViewBoardSupport - ViewSonic Singapore

What to do when the touch function has no response on the ViewBoard?

If touch fails across all input sources, you can perform a system initialization using the [INIT TV] command in the Debug Menu. Steps: Enter Debug Menu: Using the table below, and press the corresponding buttons based on your model. Execute Initialization: Locate and select [INIT TV] from the pop-up menu. System Restart: The dev...

Why is there a lag or slow touch response on the ViewBoard?

Touch lag on the native Android system is often caused by high RAM usage. Clearing background apps or using the built-in cleaning tool can restore responsiveness. Steps: One-Tap Memory Clear: Tap the [Sidebar Menu] on either side of the screen. Select the [Task Manager / Recent Apps] icon. Tap [Clear All] to release background ...

What is the maximum USB cable length for ViewBoard Touch connection?

USB standards have strict physical signal limits. USB 2.0 has a maximum recommended length of 5 meters, while USB 3.0/3.2 is restricted to 2-3 meters. Exceeding these limits causes touch lag, disconnects, or device recognition failure. Technical Specifications: USB Version Data Rate Max Recommended Length Typical Usage USB 2.0 480 Mbp...

What USB WiFi dongle/adapter is supported on IFP series?

See below the list of compatibale Wifi dongles for the IFP series. Models Supported Wi-Fi dongle IFP4320 VSB050 LB-WIFI-001 IFP30 VSB050 LB-WIFI-001 IFP32 / IFP32-2 VSB050 VB-WIFI-002 VB-WIFI-004 TP Link TL-WN725N IFP33 VSB050 VB-WIFI-...

IFP105S - Why Is My OPS showing no Signal After the Firmware Update?

IFP105S - No signal With the latest firmware version 20240429, the OPS EDID is set to 5K by default. This setting may cause a "No Signal" issue after the firmware update when using the VPC25 or other OPS. To resolve this issue, we have added a switch in the Android settings that allows the EDID to be set to 4K to solve the No signal....

What should I do when there is no signal on the ViewBoard when connecting a long HDMI cable?

ps. This article is applied to IFP6552-1A/1B, IFP7552-1A/1B and IFP8652-1A/1B Please replace HDMI premium certificated cable. If still have problem, please follow below instructions to adjust settings on the Debug menu for better compatibility. 1. Update firmware to the latest version (20221201 or later). 2. Enter Debug Menu by p...

What to do if VPC15-WP-3 can not find Wi-Fi 6 (802.11ax) wireless routers and access points in Windows?

Applied model: VPC10/12/14/15/16/17 running Windows Please update to the latest Wi-Fi driver on VPC. For more information, please refer to this article.

When I login Google Drive or OneDrive, is it possible not to reveal the password letter by letter?

The login page is design by Google(Google Drive) or Microsoft(OneDrive), so we cannot change the typing password in the letters are visible and then hide design.

How to install custom apps in the Android module for IFP50 series displays?

Please follow below instructions to add apps: The Android operating system is an open source platform that will allow you to install custom applications even when the Google Play store is not available. Follow the steps to begin installing custom applications. 1. Downloading the Application a. Download the application (.apk) file ...

Is it possible to have the slot-in pc power remains on while IFP screen’s off?

If you want slot-in pc stay powered on, short press the power button on the front panel or remote control to manually turn off the screen(backlight).