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How to update F/W on EP3220/4320/5520?

Upgrade under the factory menu Copy MstarUpgrade.bin in USB and Insert U disk to the USB port Press Input menu and then press 2 5 8 0 to activate factory menu (Fig. 1) Move to “Upgrade Main” item and press OK button to confirm. (Fig. 2) Select “Confirm” to confirm the upgrade (Fig. 3), the system will automatically reboot and start the up...

Does NMP-302w and NMP580-W support touch content?

NMP-302w and NMP580-W support EP5520T touch function, you can use these two models with EP5520T, then you will have touch function.

What's the Signage Manager newest version? How can I update it?

You can click "Help"-->"Check update" in Tool bar to check is your Signage Manager newest or not, if not, you can click "Download" to update your Signage Manager.

Can an antenna be connected to a commercial display?

ViewSonic Commercial Displays do not support antenna or coaxial cable connection.

How to check CDX series , videowall, model RS232 daisy chain working correctly

1. Is it correct of RS232 daisy chain cable ? 2. In OSD menu, General settings -> Eco mode please set to Normal. (If set to Low power standby, the unit can power OFF but can’t power ON) 3. The RS232 daisy chain cable is 2.4mm – 2.4mm

EP5520/EP5520T vSignage cut-in S/N

    Product Cut in S/N EP5520T phase-in from UVE173100001 EP5520 phase-in from T91173300001

How to calibrate touch function on IFP/EP in Win 10?

Please follow below steps:   Click Start and then Control Panel, and next Hardware and Sound. Under Tablet PC Settings, tap Calibrate the screen for pen or touch input.     On the Display tab, under Display options, tap Calibrate and then Yes to allow the program to make changes.       4.Select the Touch input option.     ...

How to set up video wall in daisy chain?

Here’re major steps to set up video wall in portrait position for your reference. 1. Set up  monitor ID in OSD menu as 1~4 prior to mounting monitors.   2. Connect  IR sensor cable to monitor 1.   3. Connect  the PC to monitor 1 with DP cable firstly for easy setup & adjustment  afterwards.   4. Mounting  monitor 1/2/3/4 in portrait p...

How to customize an Android Boot Animation on CDExx10 series and CDM models?

1. Overview The "Android Boot Animation" is a script used to load PNG files when the device boots. It is contained within an uncompressed zip file called bootanimation.zip. 2. Inside the bootanimation.zip file The bootanimation.zip file contains: The image folder(s) (containing PNG images named by incremental numbers) The desc...

Where to apply Sigange Manager and vSigange Weather API key

Apply web URL https://developer.worldweatheronline.com/api/pricing.aspx 

Commercial Display การซัพพอร์ต

General Questions Digital Signage

สอบถามข้อมูลทั่วไปติดต่อเรา

ติดต่อเรา โดยตรง หากคุณไม่พบคำตอบและวิธีแก้ปัญหาสำหรับผลิตภัณฑ์ ViewSonic ของคุณ