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What is ViewSonic Manager?

Applies to: ViewSonic Manager; Entity accounts ViewSonic Manager is a web-based IT management console that lets Entity Admins and Entity Owners remotely manage ViewSonic devices — such as ViewBoards, ViewSonic CDEs, and ViewBoard Boxes — from a single dashboard. Manager is only available to organizations with a ViewSonic Entity account. It com...

Who can use ViewSonic Manager?

Applies to: ViewSonic Manager; Entity Owner/Admin; Manager admin ViewSonic Manager is only available to users who belong to a ViewSonic Entity account and have been explicitly granted access to Manager. Having an Entity account by itself does not automatically give every user in the organization access to Manager — access must be granted on a ...

How do I access the ViewSonic Manager console?

Applies to: ViewSonic Manager dashboard Sign in to myViewBoard.com with an account that has been granted Manager access, then open Manager either from the Manager tile or through the Entity Management side panel. You will land on the Manager Dashboard once access is confirmed. Before you begin You need a ViewSonic Entity account and must alr...

Do I need an Entity account to use ViewSonic Manager?

Applies to: ViewSonic Manager; Entity accounts Yes. ViewSonic Manager is only available to organizations with a ViewSonic Entity account — it is not accessible to individual, non-entity myViewBoard accounts. Having an Entity account does not by itself give every member access; an Entity Owner or Manager admin still needs to grant Manager acces...

How do I request a ViewSonic Manager or Entity account?

Applies to: ViewSonic Manager; Entity account request Organizations that do not yet have a ViewSonic Entity account can request one by contacting ViewSonic. Since ViewSonic Manager is only available under an Entity account, requesting an Entity account is the first step toward getting Manager access. A ViewSonic representative will work with y...

Why can't I access ViewSonic Manager even though my organization has an account?

Applies to: ViewSonic Manager permissions Having an Entity account does not automatically grant every user access to Manager. Access to Manager is granted per user, separately from the Entity account and from myViewBoard roles. If you cannot see or open Manager, the most common reason is that no one has granted your account Manager access yet....

How do I assign or remove Manager administrators?

Applies to: ViewSonic Manager; Settings > Permissions Users who already have Manager access can grant or remove Manager access for other users from the Permissions page under Settings. Only users who already belong to your Entity's user list can be granted access — external accounts cannot be added. Before you begin You must already have Man...

What should we do if the previous Entity Owner or Manager admin has left?

Applies to: ViewSonic Manager; Entity Owner/Admin If a current Entity Owner or Manager admin is still available, they can grant Manager access to a new admin or transfer the Owner role themselves — this is the fastest path. If no current Owner or Manager admin at your organization can do this (for example, the person has left and no one else h...

What is the difference between Manager Basic and Manager Advanced?

Applies to: Manager Basic; Manager Advanced Manager Basic is the level of device management included with every ViewSonic Entity account, covering core functions like device enrollment, grouping, viewing device information, and standard remote commands. Manager Advanced is a separate, licensed add-on applied per device that unlocks additional ...

Manager การซัพพอร์ต

Broadcast & Emergency Messaging Devices & Groups Getting Started & Access Manager Advanced, Licenses & Automation Remote Management, Apps & Firmware Troubleshooting

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