What should I do when I receive my Flight Case(s) for my DVLED product(s)?

Solution   Step 1: Insect the flight case and compare to pre-shipment photos; document any damage to the flight case on the BOL (bill of lading).  Step 2: Open the flight case and compare to pre-shipment photos; document any damage to the flight case on the BOL. If you have multiple Flight Cases per dvLED product, you may refer to "Why...

What do I do if there's damage on the DVLED flight case that I received?

Answer: If you are the recipient of the DVLED flight case, you must document any damage to the fight case onto the BOL (bill of lading). For information on potentially damaged or missing contents inside the flight case, please refer to "I'm a DVLED installer, but I need to ensure shipment corresponds with what is supposed to be provided. What a...

What is the LED module specs for DVLED Displays?

LED module specs for DVLED Displays will vary by model. Please refer to the following table below:

What are the main installation differences between Wall-mount and Floor Stand setups for DVLED Displays?

Wall-mount Upper and lower bracket locations aligned and mounted first Upper bracket screw holes on the bottom Cabinets are installed before system control box is installed After upper and lower brackets installed, Cabinet "C" installed in the center position first. Next, Cabinets "B", "D", "E", "A" installed in this respective order...

Why can't RS232 be used to Power on/off the DVLED Display while in Standby Mode?

Currently, RS232 cannot Power on/off a DVLED display while in Sleep Mode. Check the On-Screen Display (OSD) settings to see if the Standby Mode is set to Sleep Mode.   Solution 1. To Power on/off a DVLED display using RS232, switch the Standby Mode in the On-Screen Display (OSD) settings to Hibernate Mode.   2. The DVLED disp...