ProjectorSupport - ViewSonic United Kingdom

Why is Smart YouTube app not available on Aptoide app store?

Aptoide store removed Smart YouTube apk from their app store. We recommend you download and install SmartTube apk to play YouTube videos. https://smarttubenext.com/#Download_SmartTubeNext_APK_for_Android_Based_Smart_TVs Applicable models: M1MINI, M2, M2e,M1_G2, M1+_G2, M1MINIPLUS, X10-4k,X100-4K,X1000-4K

What to do if I can't mirror my screen after I updated the iOS version to iOS14?

Due to iOS14 compatibility issues, please follow below table for solution. Model Solution X100-4K Install EAirPlay.apk and follow instruction X10-4K Update FW to V1.13 via OTA M2 Update FW to V1.0 via OTA M1+_G2/M1+_V Update FW to V1.04 via OTA M1 mini plus Update FW to V1.02 via OTA SOP URL: https://support.viewsonic.com/hel...

LS921WU is not recognized nor controlled through the web browser by PJ-link

Applicable models: LS600W, PG707X, PG707W, PG706HD, PG706WU, LS831WU, LS750WU, LS850WU, LS860WU, LS920WU, LS921WU, PX728-4K, PX748-4K Please make sure the below webpage password is set in ViewSonic Network control first due to SB-327 law requirement. 1. Enter the IP address of the projector in the address bar of your browser and press E...

How to wirelessly mirror mobile phone/tablet screen to a smart projector?

Please follow below steps: Connect your device and projector to the same Wi-Fi network. 2. On projector, go to Home > Screen Mirroring, there is projector's device name shown at the upper right location. (e.g. "ViewSonic PJ-XXXX") 3.On your phone/tablet, do the following: iOS: Access...

How to enable the remote controller PgUp and PgDn functions?

In order to enable the PgUp and PgDn function on your remote controller for the PX701-4K projector, please follow the instruction below: Besides your video cable (HDMI), please connect an additional USB cable from the back of the PX701-4K projector to your PC/Laptop. Change the control method to USB by entering your OSD menu -> System ...

How to solve a flickering image on the projector?

Image flickering is mostly caused by loose cables or the Eco Mode settings. Follow these quick steps to resolve it. Secure Physical Connections: Unplug and re-plug the HDMI / VGA cable. Ensure the connection is firm. Try a different cable to rule out internal wire damage. Change Lamp Mode (Top Solution): Go to [Settings]...

Why are certain options greyed out in the OSD menu?

Certain menu settings are locked based on the current input signal or preset picture mode to maintain optimal image quality. Verify Input Source: When using digital connections (HDMI, DisplayPort), options like Phase or Horizontal Position are automatically optimized and locked. These are only available for manual adjustment under a VGA (a...

How to fix shadows, ghosting, or double images on the projector screen?

Image artifacts are often caused by poor cable quality or signal interference. Use high-quality cables and avoid using excessive adapters. Use Bundled Cables: Test using the [original video cable] provided with the product. Remove Intermediate Devices: Disconnect any [docking stations], [adapters], or [video splitters]. Connect the ...

What should I do if the projector remote control is not working?

Replace the batteries and ensure there are no obstructions between the remote and the projector's IR receiver. Replace Batteries: Insert a fresh set of batteries. Low power can cause intermittent operation even if the remote’s indicator light turns on. Clear Obstructions: Ensure the [IR Receiver] on the projector is not blocked by any ...

How to mirror iPhone or iPad screen to the projector? (Wired Connection Guide)

Use a USB-C cable or an appropriate HDMI adapter for a stable, low-latency wired connection. USB-C Direct Connection (Recommended): Use a USB-C cable that supports video transmission (using the cable provided with the projector is highly recommended). Connect your device directly to the projector's [USB-C] port. Select [USB-C] a...