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Environmental

Our Product Lifecycle Management

We integrate environmental considerations across our operations and product lifecycle, supported by clear objectives, internal management processes, and applicable regulatory requirements.

Our Environmental Management Approach

Our environmental management activities include:

  • Integrating environmental considerations into product development, sourcing, manufacturing, and product lifecycle management.

  • Ensuring compliance with applicable environmental legislation and regulatory requirements.

  • Establishing environmental objectives and periodically reviewing performance as part of our management processes.

  • Working with suppliers in accordance with ViewSonic's supplier requirements and applicable environmental expectations.

  • Providing environmental compliance and awareness training for relevant employees.

  • Communicating our environmental policies to employees, suppliers, business partners, and other relevant stakeholders.

Responsibility for implementing and maintaining this policy is assigned to the Director of Customer Care, Compliance & Supply Chain Management, who oversees its implementation across ViewSonic Europe.

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Design

We consider environmental factors throughout product development, including material selection, energy efficiency, durability, reparability, packaging, and end-of-life management where relevant.

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Service

We support customers throughout the product lifecycle through technical support, repair and refurbishment services, warranty options, spare parts support, and multiple customer service channels, depending on product and market availability, and a 24/7 chatbot service for product-related assistance.

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Recycle

ViewSonic Europe provides collection and recycling services for eligible end-of-life products through authorized recycling partners in accordance with applicable national legislation.

Customers can return eligible products through the ViewSonic Europe take-back program, where available. Returned products are collected and processed by authorized recycling organizations in accordance with applicable waste management requirements.

When developing our products, we consider material selection and product design to support recycling where technically and economically feasible.